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Pacific Nissan
- San Diego, CA
About this business
Location details
4433 Mission Bay Dr, San Diego, CA, 92109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Difícil la negociación para la compra del auto quizá porque porque no hablo bien el, ingles no me daba bien a entender, pero me mostraban carros fuera de mi presupuesto, hasta que por fin nos pusimos de acuerdo y logramos la negociación, para la compra del carro, todo bien pero como deje mi carro anterior con un sistema de Dvds en cabeceras, quedaron de cuando les llevará las cabeceras ateriores me regresaban mi sistema de Dvds. Para no hacer el cuento mas lago he estado hablando y no me dan una respuesta concreta. I only wa... read more
My review starts off with a "no sale." I e-mailed dealerships that I wanted to deal with a list of the options I wanted on a particular model. No response from Pacific. I decided to go to Pacific for service due to proximity to where the car is parked during business hours. The first visit was wonderful, Chris H. was incredible and helpful. The car had a lot of adjustments necessary and he was very knowledgeable and friendly. There was a recent recall that the car needed to return to the dealership... I called for Chris and ... read more
Business response:
Hi Sean, Thank you for your feedback. We will be discussing your review with the service department. If you would like to be put in touch with corporate customer relations please email your contact information, and a paste of your review to social@formanautomotive.com. We hope to work with you towards a resolution.
If there was an option to give no stars even that would be too many for this shady company. We have never experienced such poor customer service in our lives. We will be sure to let everyone in the military community that we are affiliated with to NEVER purchase a vehicle from Pacific Nissan. We purchased a Nissan versa note 2015 in March and were told by our sales rep Eric G and the finance manager that we were working with that our first car payment wasn't due for 90 days. A very long story short and leaving out many detai... read more
Business response:
Hi Rachel, I apologize as I see here your review was posted 4 hours ago. It just came through on my end. As I mentioned in previous comments I would like to connect with you so I can look into this further and figure out what we can do to make things right. I hope to receive your contact information at social@formanautomotive.com. I apologize for your experience thus far and hope to make things right.
Military members need to stay FAAAAR away from this establishment!!!!
Business response:
Hi Alison, We apologize that you were unhappy with your experience. Please send your contact information to social@formanautomotive.com so we can connect you with corporate customer relations. We hope to work towards a resolution. Hope to hear from you.
Horrible customer care. Good experience with salesman but once it was out of his hands, things continually went down hill. Now I'm paying for something that they still have on the lot. Horrible administration. Save your time, shop elsewhere.
Business response:
Hi Amanda, I'm the corporate customer relations manager. I'd like to see what I can do to step in and help. Please email your contact info to social@formanautomotive.com so I can contact you. Thank you
Pacific Nissan put our lives in danger by not tightening the lug nuts on our vehicle - and have been unsatisfactory in dealing with repairing the damage. I DO NOT recommend their service. Your life is worth more.
PLEASE PASS THIS ON TO AS MANY AS YOU CAN! A junior Sailor that works in my command just got completely ripped off by Pacific Nissan. He bought a car from them five days ago, after five days they called him and told him that they couldnt finance him as per the terms in the contract that both parties signed. So they told him it would be possible if he brought over 3k for more down payment. He talked to them on the phone and he said he wasnt going to do that so either cancel the contract and return his car exactly how they rec... read more
My issues are many with this dealer and the way they handled these issues. First off the one key they gave me with my purchase broke within a month, I called the Manager to see if I can get new one "We can offer you our discount but the cost would be $200 with that discount" ummm no thank you. I looked on my own and found a locksmith that made me a brand new key for $62.00! Some discount they offered. I let that go. Then a year later my hatchback just stopped opening. There is no other release than the button on the rear of ... read more
Frequently asked questions about Pacific Nissan
How is Pacific Nissan rated?
Pacific Nissan has a 4 star rating with 914 reviews.
When is Pacific Nissan open?
Pacific Nissan is closed now. It will open tomorrow at 8:30 a.m.