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Pacifica Senior Living Hillsborough

4.9

About this business

Experience impeccable senior living beneath the towering trees and sunny California skies at Pacifica Senior Living Hillsborough. Our Chino, California community provides a personalized approach to Independent Living, Assisted Living, and Memory Care, catering to a diverse range of resident preferences and abilities.  

Location details

11918 Central Ave, Chino, CA, 91710, United States

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4.9299 reviews
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Anonymous's profile image
9 years ago

The Pacifica Senior Living Hillsborough is excellent. Everything is 5 stars. The cleanliness, the friendliness, the care services, the activities, and the food are all 5 stars. They have been so stellar. I would highly, highly, highly recommend it to anyone. My father lives here and he is very happy and pleased. This is a very nice community. I have no issues at all. 5 Stars across the board. It is nice. 

Business response:

Thank you~ 

Anonymous's profile image
9 years ago

Haven't been their that long really new to the place. Cant really comment on the activities though doesn't really precipitate. Since I have my mom their its going good so far because she does need a lot of help and they are able to help her. 

Anonymous's profile image
9 years ago

The facility itself is well kept and maintained. The staff are very friendly and top drawer. I think the food could be improved like at breakfast if your not there at 7:30 at the buffet and frankly can't get anything to eat. I think I could cook better. 

Business response:

Thank you~ 

Anonymous's profile image
9 years ago

My father stays at the Pacifica Senior Living Hillsborough in Chini, CA. He is very happy here and we are very happy too. I don't have any comments, other than everything is just great. I give them all thumbs up! Everything is good and I recommend you to visit them and see for yourself. It's a beautiful place. 

Business response:

Thank you very much. 

Anonymous's profile image
9 years ago

The staff is wonderful. I give the place an 8 on a scale of 1 to 5. 

Business response:

Hi, Thank you so much for your positive review! We are so happy to hear this!! 

Kelly Bateman's profile image
Kelly Bateman 
10 years ago

My family and I are pleased with the choice we made for my dad to go to Pacifica Senior Living Hillsborough in Chino, CA. The one and only issue I have is that he is immobile and in a wheelchair. He has fallen three times in the 2 weeks that he has been there (twice having to be taken by ambulance to the ER). I know that the staff is doing the best that they can do and maybe it will be determined that my dad requires a higher level of care and attention. We are working with Pacifica to see if there are methods we can try to ... read more

Business response:

Thank you for your review. 

Anonymous's profile image
10 years ago

I had been to this facility many years back, I did not like the memory care area, it was dark and bland looking. I decided to re visit to my surprise it is undergoing reconstruction. I was pleasantly surprised with the look and design of the memory care facility. They did not have the tub that I think my mother might like. 

Business response:

Thank you, we appreciate your feedback. 

Daughter's profile image
10 years ago

This was more like going to a hotel than it was like going home. If you want something fancy it's nice but, personally, I think you should be paying for people to help you not for something fancy. 

Business response:

Thank you~ 

Angela's profile image
10 years ago

So far okay. It's only been a short period of time - about a month that we've been working with them and my mother has only been living there about a week and a half. So far the care is good. They have all kinds of activities. My mom only been here like a week and half so we're not sure about all of them yet. So far she's okay. She said the food is okay. 

Business response:

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Hillsborough. Thank you again, we hope that you have a wonderful day. 

Frequently asked questions about Pacifica Senior Living Hillsborough

How is Pacifica Senior Living Hillsborough rated?

Pacifica Senior Living Hillsborough has a 4.9 star rating with 299 reviews. 

When is Pacifica Senior Living Hillsborough open?

Pacifica Senior Living Hillsborough is open now. It is open 24/7.