This profile has been claimed by the business owner or representative.
Experience impeccable senior living beneath the towering trees and sunny California skies at Pacifica Senior Living Hillsborough. Our Chino, California community provides a personalized approach to Independent Living, Assisted Living, and Memory Care, catering to a diverse range of resident preferences and abilities.
11918 Central Ave, Chino, CA, 91710, United States
Get directionsI didn't get the warm and fuzzy feeling like I did when I walked in to some other places. It felt like there wasn't as much help or something, I don't know. It felt like my father-in-law would be going into a cooler environment, not so warm and fuzzy.
Business response:
We are disappointed to hear that you did not have a more positive experience with us at Pacifica Senior Living Hillsborough.
The cleanliness is a four because they're remodeling right now. They have a lot of activities but it's getting my dad ot participate that's the hard part. They have all kinds of stuff. They're having a barbeque this week and they have trips to walmart, trips to church, trips to shopping and the doctor's offices. It's a great place. My dad likes it. He said the food is good but they serve too much chicken he said, but he doesn't like chicken.
Business response:
Thank you, we appreciate your feedback!
They had a lot of staff turnover, which kind of tells me something, but the ratio of the staff in their Alzheimer's unit was like 1 per 7 people and I just didn't feel he was getting enough personal attention. Their idea was sitting him in his room and watching tv or wheeling him out to the common room, they didn't have time to walk him or get exercise. I didn't feel I was getting the value of the care, he was in the assisted living part of it for a couple of years and I felt like when he could get aroundon his own it was a ... read more
Business response:
We are disappointed to hear that you did not have a more positive experience with us at Pacifica Senior Living Hillsborough.
We have not found anything negative about the community. They are a very well run community that truly care about their residents. This was the first community that we visited and then every community we visited after could not compare. They have lots of activities and the residents are very alive. The staff is really knowledgeable and very caring. The figure out the residents and what gets them moving. They allow me to call everyday for an update on the status of my mom. You can visit your loved one anytime and see what's g... read more
Business response:
Thank you, we appreciate your feedback.
Very impressive & informative. Beautiful facility. Happy residents. Delightful staff.like a 4 star hotel.
Business response:
Hi, Thank you so much for your positive review!
Very nice place, still considering it for my mom.
Business response:
Thank you for taking the time to let us know how we did. We hope you have a great day!
I enjoyed the tour. It is a very nice facility.
Business response:
Thank you for taking the time to let us know how we did. We hope you have a great day!
Independent & assisted living mixed. No cooking, but sm frig & microwave. All meals provided. 400-600 sq.ft. Most w/ balcony. Emergency cords in BR & bath. 6 scheduled activities daily. Transp. w/in 10 mi radius incl. Weekly housekeeping & one load of personal laundry. No pool.
Really liked the facility.
Business response:
Dear A Place For Mom Customer, thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our community!
Pacifica Senior Living Hillsborough has a 4.9 star rating with 299 reviews.
Pacifica Senior Living Hillsborough is open now. It is open 24/7.