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1101 Pennsylvania Avenue NW , Suite 300, Washington, DC, 20004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was not satified with service this company offer upon canceling their program I loss after 5months only one settlement was obtain and I was paying ******.they add on fees so that only ****** was refunded to me. I would not recommend this company to anyone. Enter at your own risk. Dissatisfied customer
Business response:
Hi *****,Thank you for sharing your feedback. We are sorry to hear that you were not satisfied with our services. Your concerns are important to us, and we are committed to addressing them.We understand your frustration with the settlement process and the fees involved. Our goal is to provide value and effective solutions for our clients, and we regret that your experience did not meet your expectations.Please know that we are reviewing your case to understand what went wrong and how we can improve. We appreciate your patien... read more
Should be zero stars. Illegal. Paying themselves 27.5% of larger fee to do something that takes less than 5 minutes. I have paid over 6000 dollars and they negotiated only 1 card for me. I withdrew from the program and they refuse to refund me the fees they already took for cards that they have not paid. Disgusting. Literally scamming the people who need their money the most. There is a special place in H*** for this company and those who work here. This company should be shut down. I am not sure how it is even legal that th... read more
Business response:
Hi there ***,We are very sorry to hear about your experience and the frustration it has caused. Your feedback is important to us, and we take these concerns very seriously.We strive to provide effective and transparent services for all our clients, and we regret that your experience did not reflect this. Please know that we are currently reviewing your case to understand the issues and address them appropriately.If you could provide us with additional information to locate your account, we would be able to investigate furthe... read more
Absolute scam. I signed on with them only after I was GUARANTEED to qualify for a debt consolidation loan (called Fresh Start loan) after 6 months of consecutive, on-time monthly payments. The loan would have paid for my settled debts up front, once negotiated, and then I would pay them back the same monthly amount (but with a credit score that would improve much more quickly because my accounts would no longer be listed as delinquent). I made all my on time payments and didn't qualify for the loan. My credit tanked and cont... read more
Business response:
*****,We sincerely apologize for your experience and appreciate you bringing this to our attention. Your feedback is invaluable as it helps us improve our services. We have tried contacting you directly regarding this but we have not been able to reach you.Firstly, we deeply regret any misunderstandings or miscommunications that *** have occurred regarding your qualification for the Fresh Start loan. Our intention is always to provide clear and accurate information to all our clients.We are so sorry for the inconsistent expl... read more
If you are considering choosing a debt consolidation company to help with high-interest debts do not choose Palisade Legal group. They charge enormous "performance fees" and take all the money up-front. They will not negotiate settlements with your accounts for many months partially because they take performance fees from initial monthly payments rather than pay creditors.I write this review to save others.Choose a better and more ethical company such as *************************
Business response:
Hi there ******,Thank you for sharing your feedback regarding your experience with Palisade Legal Group. We sincerely apologize for any distress and inconvenience you have encountered. Your concerns are important to us, and we take them very seriously.We strive to offer transparent and effective debt consolidation services, and it's concerning to hear that your experience did not meet these standards. Our goal is to help our clients manage their debts efficiently, and its clear we fell short in your case.We appreciate your f... read more
Im requesting a refund from the Palisades Group They totally misled me and it really misled me and really messed up my credit. They said it would take 3 to 4 months to resolve my cases. I managed to do it in 10 minutes for nothing theyve collected $1800 for me approximately claim to have settled one case one payment of $25 and they only want to give me $12. I find this very unfair practice. I really think to redeem yourself policy group you give me the compensation and refund I am due. I called the Palisades Group and they t... read more
Business response:
Hi *****,We take feedback seriously and are committed to addressing your concerns.Firstly, I want to extend my apologies for any misleading information or inconvenience you've experienced. It's never our intention to mislead our clients.Regarding the resolution timeframe, I understand your frustration if the process took longer than anticipated. We strive to provide accurate estimates, but sometimes unforeseen circumstances can arise that affect the timeline. I assure you that we are continuously working to improve our proce... read more
WHAT A SCAM I REMOVED ALL BUT 3 accounts LEAVING ME WITH 7k DEBT THE GUY TOLD ME THAT REDUCES MY PLAN TO 4 yrs NOT 5 NOW OF 696 a month ****** bucks. WHAT A FRIGING SCAM IM CALLING THE ATTORNEY GENERAL AND A LAWYER TO *** THEM FOR MY MONEY BACK BIGGEST CON ARTIST COMPANY CANT BELIEVE I FELL FOR IT ILLEGAL SCAMMERS STAY FAR FAR FAR FAR AWAY FROM THIS COMPANY AND ANYTHING TO DO WITH A COMPANY CALLED ********** ! Im SO MAD RIGHT NOW ALREADY PAID IN 20 K FOR THE LAST 2 plus YEARS AND NOW ITS GONNA BE ANOTHER 32K PAYMENTS FOR FOU... read more
Business response:
Hi there, *****!We're truly sorry to hear about your dissatisfaction and want to address your concerns promptly. We understand your frustration and want to assure you that we take your feedback seriously.Please know that we strive to provide transparent and accurate information to our clients. We would like to investigate your case further to better understand what happened and how we can work towards a resolution.I have forwarded your review over to a supervisor and we will be reaching out to you directly. We are committed ... read more
Like many individuals, I got into a lousy debt situation due to a separation and was in over my financial head. I was contacted by Palisade Legal Group, PLLC (Silver Lake on the mailing) and they informed me that they worked with the government to consolidate debt for people like me. They determined "manageable" payments (which were less than the monthly payments I was trying to make) and stated specifically that this would keep me from legal issues such as judgments being filed. I was told to immediately stop making payment... read more
Business response:
Hi there *****, We're deeply sorry that you feel mislead. Your feedback is invaluable to us, and we take it seriously. We apologize for any misunderstandings or miscommunication that *** have occurred during our interactions. We're committed to resolving these issues and ensuring that our clients receive the level of service and support they deserve.We will be reaching out to you directly so that we can provide more insight on our services and look into your account! We look forward to hearing from you!
So far, my experience with this company has been terrible. I just sent out an email to my representative because I want to cancel my contract with them. Their communication is terrible. When they call, they leave a (949) area code number that goes directly to voicemail when I call back.I am hoping to cancel this contract fairly soon and move on to *****************. Save time and money and read reviews before you contact a debt consolidation company.
Business response:
Hi there, ******! We are more than happy to assist you with this. I have forwarded your information over to a supervisor and we will be in contact with you shortly to resolve this for you.Thank you for your patience!
Poor communication, failure to follow through, ripping off consumer. Cancel with them to save yourself.
Business response:
Hi there, ******Thank you so much for your feedback. We take your feedback seriously and want to make sure your concerns are addressed. We want to understand why you feel this way about our service. I have forwarded your information over to a supervisor and we will be in touch with you regarding this.We look forward to speaking with you!Thank you!
Palisade Legal Group, PLLC has a 4.3 star rating with 786 reviews.
Palisade Legal Group, PLLC is open now. It will close at 6:00 p.m.