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Patient Aids is a local home medical equipment company dedicated to partnering with our customers and referral sources to provide the best quality of care. Our staff of over 140 employees and our convenient locations are carefully selected so that we can take care of your home medical equipment needs. Patient Aids is able to make decisions quickly, and we are always available to take care of special requests. We have always dedicated ourselves to being contributing members of the communities we serve, including contributing ... read more
Weekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:30 p.m. | |
Tue | 9:00 a.m. to 5:30 p.m. | |
Wed | 9:00 a.m. to 5:30 p.m. | |
Thu | 9:00 a.m. to 5:30 p.m. | |
Fri | 9:00 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
M was friendly. Explained & showed me how to use the newer CPAP machine. She patiently answered my questions & offered some helpful suggestions.
Business response:
Thank you for taking the time to leave a review, Beatrice. We're glad to hear that Miranda was friendly and helpful in explaining and demonstrating the use of the newer CPAP machine. We strive to provide excellent service and assistance to our customers. If you have any further questions or need additional support, please don't hesitate to contact us.
At this appointment Joy was knowledgeable, helpful, and had a great personality. She thoroughly explained everything about my CPAP and answered all of my questions.
Business response:
Thank you for your positive review, Paul! We're glad to hear that Joy provided you with excellent service and took the time to address all your concerns regarding your CPAP. If you have any further questions or need assistance, please don't hesitate to reach out to us at (513) 795-5999.
Appointment went great, she did a great job especially since my appointment was not on her schedule.
Business response:
Thank you for your positive review, Jeannine! We're glad to hear that your appointment went well and that our team provided excellent service. We apologize for any confusion regarding the scheduling, and we appreciate your understanding. If you have any further questions or need assistance, please don't hesitate to contact us.
Miranda was fantastic. She spent a lot of time explaining how the new machine worked and answering all my questions. She’s a real asset to your organization. The only criticism I have is not of Miranda or Patient Aids. It’s the fact that I am on oxygen and the new machine does not have a hose with an oxygen port. The manufacturer knew people using oxygen need a port as my old machine has an hose with an oxygen port. If you could pass this comment on to the manufacture, I would appreciate it..
Business response:
Thank you for your review, Wayne. We appreciate your kind words about Miranda and her dedication to providing excellent service. We apologize for any inconvenience caused by the lack of an oxygen port on the new machine. We will definitely pass your comment along to the manufacturer for their consideration. If you have any further questions or concerns, please don't hesitate to reach out to us at (833) 526-6759.
Patient Aids Home Care Equipment & Services has a 4.9 star rating with 14 reviews.
Patient Aids Home Care Equipment & Services is closed now. It will open tomorrow at 9:00 a.m.