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Patient Aids Home Care Equipment & Services
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Becky was very pleasant and explained everything extremely well. Appointment went very smoothly.
Business response:
Hi, Dawn. We are thrilled to learn that you had a positive experience with us!
Great support and directions.
Business response:
Hi, Brenda. Thank you so much for leaving us a stellar review!
My appointment to pickup my CPAP was great. Unfortunately, I don't recall the name of the lady who was helping me. It was the Blue Ash, OH office. She did an excellent job of explaining the equipment, etc. The one thing I don't remember being covered was the follow up phone call I received with information for my 'sleep coach'. I didn't know I was going to have a sleep coach. The call came in as a potential spam call and I ignored the first call. I took the second call and got the name and phone number of my 'coach'. She t... read more
Business response:
Hi, Thomas. Your feedback is highly appreciated. Thank you for the review!
Wait time was a little long but not bad. Tyler was very efficient.
Business response:
Hi, Gerald. We appreciate the kind words and are glad we could provide you with a positive experience!
The tech was very kind and patient. She answered all my questions and adjusted my devices for a neoprene allergy. This was very helpful to spend an hour with her.
Business response:
Hi, Mark. Thanks for taking the time to share your positive experience. We truly appreciate it!
Delivery was on time. Very nice associate that made the delivery.
Business response:
Hi, David. We are thrilled to learn that you had a positive experience with us!
Just switching out equipment but the gentleman called ahead of his arrival and showed up on time. He was professional and courteous.
Business response:
Hi, Robert. Thank you so much for leaving us a stellar review!
In my fourth attempt, after leaving three messages, I was able to speak with the medical equipment scheduler, Zena. I stopped her as she quickly moved through the process - her communication of info was too fast, not allowing me, a new customer, the time to process & note what she said in terms of billing, the cost etc. So I stopped her a few times to ask questions to gain clarifications. I found her to be curt in a couple of her responses, especially when I asked if I'd get this same info in my online medical chart. I d... read more
Business response:
Hi, Carla. Your feedback is highly appreciated. Thank you for the review!
The lady named Tonya was very professional and polite. And she really knows her stuff. She needs a raise.
Business response:
Hi, Tiffany. We appreciate the kind words and are glad we could provide you with a positive experience!
Frequently asked questions about Patient Aids Home Care Equipment & Services
How is Patient Aids Home Care Equipment & Services rated?
Patient Aids Home Care Equipment & Services has a 4.6 star rating with 237 reviews.
When is Patient Aids Home Care Equipment & Services open?
Patient Aids Home Care Equipment & Services is open now. It will close at 5:30 p.m.