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Patient Experience
- Englewood, CO
About this business
Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
Location details
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I appreciated the customer service. The representative was very courteous and attentive.
Business response:
Hi, Robin. We appreciate the kind words and are glad we could provide you with a positive experience!
Arranging for my DME was smooth and friendly--from the receipt of my provider's prescription to answers to my questions about insurance. Videos on the easily navigated Zynex Medical website are helpful also.
Business response:
Betty , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Fast and courteous service
The only dealings I have had is a phone call about an Rx. The girl I spoke with was very nice.
Business response:
Thank you so much for your positive feedback, Julie . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
Very professional Customer service reps. Knew the material very well and answered all my questions about the product.
Business response:
Casteena , we are glad to hear that our representative was able to provide outstanding and personalized service for you. We truly appreciate you taking the time to share such great feedback. Please don't hesitate to let us know if there anything more we can do.
Very happy with the service
Business response:
Thank you so much for your positive feedback, Vivian . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
Brace ordered on Monday afternoon. Got a call same day. Did phone interview. Received brace Thursday afternoon. Follow up call from local person. Follow up call from company friday. Very thorough. Very pleased.
Business response:
Sharon , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
It is helping my back some
Business response:
Thank you so much for your positive feedback, Lorraine . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
Friendly and effficent
Business response:
Hi, Virginia. We are thrilled to learn that you had a positive experience with us!
Frequently asked questions about Patient Experience
How is Patient Experience rated?
Patient Experience has a 4.9 star rating with 136 reviews.
When is Patient Experience open?
Patient Experience is open now. It will close at 8:00 p.m.