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Patient Experience
- Englewood, CO
About this business
Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
Location details
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Friendly staff with consistent follow up, including health insurance verification. Executed delivery promise date for equipment. Many thanks to Zynex Medical! -DM
I have already completed this Thank you
Business response:
Thank you so much for your positive feedback, Anthony. We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
Shipment was fast, as well as supplies. Great customer service. Love this unit, easy too use
Business response:
Thank you so much for your feedback Robert ! We are pleased to hear that our representative was able to assist you and that the equipment is helping you. We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don't hesitate to contact us if there anything more we can do for you.
Excellent service. They helped me with all my questions.
Was a very easy and quick process to obtain equipment.
Business response:
Thank you so much for your positive feedback, James . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
Very helpful and caring staff
Business response:
Michael , we are glad to hear that our representative was able to provide outstanding and personalized service for you. We truly appreciate you taking the time to share such great feedback. Please don't hesitate to let us know if there anything more we can do.
A great job so far with getting equipment and supplies. It took couple of days to receive it. Thank you. Customer service on phone ordering it was also great.
Business response:
Jennifer , we are glad to hear that our representative was able to provide outstanding and personalized service for you. We truly appreciate you taking the time to share such great feedback. Please don't hesitate to let us know if there anything more we can do.
Quick response to doctor's RX and timely deluvery.
Amazing company! My insurance company denied my request for the unit my doctor request and the company went above and beyond to accommodate my needs so that it was at not a great expensive to me!! I appreciate that in todays times!!
Frequently asked questions about Patient Experience
How is Patient Experience rated?
Patient Experience has a 4.9 star rating with 136 reviews.
When is Patient Experience open?
Patient Experience is closed now. It will open tomorrow at 6:00 a.m.