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Patio Enclosures Sunrooms
- Patio Enclosures
- Rockaway, NJ
About this business
The one, the only, Patio Enclosures! Patio Enclosures brand sunrooms, solariums and screen rooms have been trusted by homeowners since 1966 and are renowned for their exceptional quality and craftsmanship. Every Patio Enclosures room is custom designed and custom manufactured specifically for you and your home. Whether you are planning to enclose an existing porch or patio space or add a whole new space while maximizing your view of the outdoors, Patio Enclosures screen and glass systems are an ideal choice for your home. An... read more
Location details
198 Green Pond Rd, unit c, Rockaway, NJ, 07866, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | 9:00 a.m. to 1:00 p.m. |
Terrible communication on up date on project. First they stated could work around existing structure. After signed contract, came back with measurements and said had to remove beams and cement blocks that hold up roof over patio. E mailed several sales rep. ********************** (*****) *********************************** (***********). They still have not given me an update on project since signed contract on 03/15/24. This is now 05/01/24. They have not given me a response as to whether they can perform the job without re... read more
The work they did initially was good. However, the initial sales pitch indicated that if you needed more work done or needed to change anything in the future that they would be available. I had a porch installed last April and spent a good amount of money with them. Now, I need them to change out a door on their install (not even asking for it for free) and I literally cant get a phone call or email from their service department. I have been calling for 2 weeks now. If you call or email and you want to start a new project th... read more
Slow, slow, slow. Paid end of August 2023 with project not completed until end of April 2024. Would not commit to a project timeframe until pressured and didnt meet timeframe. Excuses that shouldnt have been given to a customer. Just fix the situation and make it happen! Lack of communication on progress and even hung up on me when I was disgusted. Upset customers deserve compassionate care and understanding. Subcontractors did fine; but Great Day Improvement in ******* on behalf of Patio Enclosures should have a complete tu... read more
Do not waste your time with this company. Permits submitted 3/19. I had to call the City Hall to get the status of the permits which was 4/18 only to find out that on 4/3 this company was made aware of an issue. They did not call me I had to call them. The city does not allow for concrete posts and instead requires a full concrete foundation for our enclosed sunroom which we are not going to pay for. They should have known what is required in our city before selling us something that can not be built. Will be getting a lawye... read more
We have been in the process of installing ************ since September and are still fighting to get it finished. The product itself is outstanding . The structure and the capability of the structure installation team exceeds all expectations! We live in ******** which is apparently a new location for Patio Enclosures. Communication is infrequent and typically occurs after multiple calls and messages left at the business office. Even though the structure is completed we dont have an estimate on when the electrical installati... read more
I selected this company because I was going by the good reviews Sad to say I wish I would if selected a different company to get my enclosure done The instal date had to be rescheduled a couple times do to Material not arriving on time, I started paying on it before it was installed. Which I was ok with it but since day one I had problems with the sliding door the installers came back out and fixed fixed the problem it it was ok for a minute and it started again the sales person came out exchanged something else and it was o... read more
Yikes what a mistake I made trusting this company or at least this branch! Months after install and I still can’t get a hold of a single person to call, text, or email me back! I paid $10k to get an unfinished porch and no communication! One door arrived broken out of 4- the kicker is that I only ordered 2 doors & that’s being blamed on my salesmen for ordering incorrectly. Regardless it still hasn’t been replaced. The other screens are dented and visibly so. That same salesmen, ******* *******, opened 2 greensky loans in my... read more
BUYER BEWARE, Patio Enclosures, based out of Ohio and has satellite offices around the United States, is one of the most poorly run companies in America. They have no respect for the consumer. They do not honor their warranty and their workmanship is absolutely terrible. A rating of "1" is way too high. I foolishly paid way to much for very poor quality materials and even worse workmanship during the installation. I have been communicating with the company for the past seven months. I keep being told that they will correct t... read more
The finished product looks nice, but it should not have taken 8 months to produce a 12 x 12 room with no heating or air conditioning. Workers were OK, but communication was terrible as was the initial encounter.
Frequently asked questions about Patio Enclosures Sunrooms
How is Patio Enclosures Sunrooms rated?
Patio Enclosures Sunrooms has a 4.2 star rating with 652 reviews.
When is Patio Enclosures Sunrooms open?
Patio Enclosures Sunrooms is closed now. It will open tomorrow at 9:00 a.m.