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8645 N County Rd 25A, Piqua, OH, 45356, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Special Thanks to Paul Sherry I just purchased my car at Sherry Chrysler Dodge Jeep. The entire staff went out of their way to ensure I had a great experience. Thank you to everybody involved.
Thanks to the Paul Sherry crew I have just resently bought a 2008 compass at paul sherry's and had an amazing buying experience. I will refer all my fiends and family to Paul Sherry. Thanks for the great buying experience. Mitch
We were trying to purchase a car and the first time we We were trying to purchase a car and the first time we took it out the battery died. They replaced it and when we took it out the second time we noticed a couple things. We asked if they could fit it and they said they couldn't put any more money into it. We were going to look past the things then we noticed the moonroof was actually leaking. We called to tell them and he said just bring it back and we will sell it to someone else. My husband came to drop the car off and... read more
Great Experience The seller was very accommodating and worked with us well. I feel we got a great vehicle for a great price. The customer service was top-notch and we did not feel any pressure.
Business response:
Hi Amanda. Thank you for taking the time to leave a review of your recent experience at Sherry Chrysler. We're thrilled to hear that you had a positive experience and that our team was able to work with you to find the perfect vehicle at a great price. At our Sherry Chrysler, we strive to provide top-notch customer service and make sure our customers feel comfortable and informed throughout the entire car buying process. We're glad to hear that our team was able to provide that for you and that you didn't feel any pressure. ... read more
Sold unsafe vehicle, refuses to fix Recently purchased a $55k low mileage van (only 22k miles). The van was delivered in an unsafe condition with tires that had an insufficient load rating and chunks of the sidewall missing. I notified Mike Reynolds, the general manager and gave them the opportunity to correct their mistake. Instead of taking ownership and correcting it the dealership blamed it on the previous owner. If this review is still up then the dealership has not corrected their error which is all I’m asking them to ... read more
Business response:
Alan, As we discussed earlier this week, you purchased this vehicle 9 months ago. We had an agreement to get your tires fixed. However after posting this review it makes it difficult for me to help you. Get in touch with me if you change your mind. The ball is in your court.
Buyer beware! We negotiated a deal on a used truck by phone. We informed the salesperson that we had a check for full payment and would arrive 1.25 hrs later to test drive the truck and purchase. 15 minutes prior to our arrival “management” allowed another customer to test drive the vehicle. We were met by our salesperson who told us this and said it wasn’t company policy for this to occur but “management “ had allowed it. We were asked to wait to see if the other customer could close the deal. No thanks! What terrible custo... read more
Business response:
Hello. Thank you for taking the time to write a review. I wanted to let you know how sorry we are for your negative experience. Here at Sherry Chrysler, we pride ourselves on our excellent customer service. And in this instance, we clearly dropped the ball. It's company policy to sell vehicles in a first come, first serve manner. But in your case, our staff should not have worked another deal on that truck. We apologize for any inconvenience that this may have caused you and we hope you consider giving us another opportunity... read more
Bought a car with major issues and none disclosed I purchased a truck online from Paul Sherry and paid an extra $2,000 to have it shipped to me in Idaho (over 2k miles away). The moment it came off the transport trailer and I started it up it had the check engine light on. The under carriage of the vehicle is completed rusted out and in horrible shape. The tires were bald and leaking at the seals. When Nick Ruiz sold me the car he claimed "it is all in working order. No issues." The truck only has 53k miles so unfortunately ... read more
Nick Ruiz Nick Ruiz is a very rude and condescending salesman. I believe he was trying to take advantage of me because I'm a woman. The vehicle I inquired about is way overpriced according to KBB, and Nick couldn't even carry on a conversation about the significantly overpriced vehicle. I would be embarrassed to say I've purchased anything from Nick.
Business response:
Sarah. Paul Sherry Chrysler works very hard to have the best price in the area on our pre-owned vehicles. As a result we have customers travel hundreds of miles to do business with us. The Lincoln that you inquired about is priced aggressively to the market and is actually priced thousands of dollars less than what KBB, NADA and Black Book recommend. Nick attempted to express this to you after you low-balled our price by nearly $8,000. He ended discussion after you accused him of trying to "screw someone instead of make a de... read more
Extremely dissatisfied customer I spoke with another man that I signed all the contracts with. And I was not given the opportunity to make any Such deals. Kevin walked straight in after talking to me and had someone stat looking through loans company's before I had the chance to say any thing once I got back from driving. And when I did point out things that I found wrong once I got back he said i should have said something sooner the deal has already been made its done set in stone.
Business response:
Shawnda, We have tried multiple times to contact you. Please give our management a call so that we can speak about your experience. Thank you.
Paul Sherry Chrysler Jeep Dodge Ram has a 4.6 star rating with 1,457 reviews.
Paul Sherry Chrysler Jeep Dodge Ram is closed now. It will open on Monday at 9:00 a.m.