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Paul Sherry Chrysler Jeep Dodge Ram
- Car Dealers
- Piqua, OH
About this business
Location details
8645 N County Rd 25A, Piqua, OH, 45356, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Bought a car with major issues and none disclosed I purchased a truck online from Paul Sherry and paid an extra $2,000 to have it shipped to me in Idaho (over 2k miles away). The moment it came off the transport trailer and I started it up it had the check engine light on. The under carriage of the vehicle is completed rusted out and in horrible shape. The tires were bald and leaking at the seals. When Nick Ruiz sold me the car he claimed "it is all in working order. No issues." The truck only has 53k miles so unfortunately ... read more
Nick Ruiz Nick Ruiz is a very rude and condescending salesman. I believe he was trying to take advantage of me because I'm a woman. The vehicle I inquired about is way overpriced according to KBB, and Nick couldn't even carry on a conversation about the significantly overpriced vehicle. I would be embarrassed to say I've purchased anything from Nick.
Business response:
Sarah. Paul Sherry Chrysler works very hard to have the best price in the area on our pre-owned vehicles. As a result we have customers travel hundreds of miles to do business with us. The Lincoln that you inquired about is priced aggressively to the market and is actually priced thousands of dollars less than what KBB, NADA and Black Book recommend. Nick attempted to express this to you after you low-balled our price by nearly $8,000. He ended discussion after you accused him of trying to "screw someone instead of make a de... read more
Extremely dissatisfied customer I spoke with another man that I signed all the contracts with. And I was not given the opportunity to make any Such deals. Kevin walked straight in after talking to me and had someone stat looking through loans company's before I had the chance to say any thing once I got back from driving. And when I did point out things that I found wrong once I got back he said i should have said something sooner the deal has already been made its done set in stone.
Business response:
Shawnda, We have tried multiple times to contact you. Please give our management a call so that we can speak about your experience. Thank you.
Never Again They'll be your best friend and promise the world untill you sign on the dotted line...after that watch out...any issues and they'll get rude and lie...dont buy from these guys
Business response:
Thank you for taking the time to leave us a review. Unfortunately, you did not include your name and we are not able to contact you. I encourage you to give our management a call to discuss your experience, as we would like to hear more about it. Thank you. We look forward to hearing from you.
Very Dissatisfied Customer You told me the SUV I bought was never in an accident. You LIED. You told me the heart rings got the ac runs ice cold you LIED. You said the SUV had been through a full inspection and is in tip top shape. The wind sheiks had a crack you never fixed, the heart is not hot at all and the ac runs warm. I stopped in several times to have it fixed and I was told the service department would be in contact. NEVER HAPPENED. Thank you for selling me a giant lemon! I'll make sure I NEVER buy from your dealers... read more
Business response:
Hi Shawnda, Thank you for taking the time to leave us a review. I'm confused as to why you waited over six months to bring this to our attention. Every customer receives an AutoCheck history report for the vehicle that they purchasing. This report was shared with you by your salesperson and ultimately signed by you confirming so. While the Jeep did go through our service department, it was sold AS-IS and we were under no obligation to repair anything unless it was specifically noted. I spoke with our service manager and we h... read more
Paul Sherry Dodge Ram Promaster Waldoch Conversion TV did not work, wrong keys were sent. The receptionist laughed at my concerns. I think I was treated differently regarding the problems because I am a woman. Still waiting for keys. Still waiting for a TV that works on this beautiful brand new van. Waldoch was supposed to overnight the new one, they did not. I am working with local service people to get items fixed on my own. Exhausting.
2014 ram 1500 recall and service, poor service called in a wk early for a app. took truck in on fri. morning 6:00 am got there at 3:20 pm to pick up truck still had to wait 2hrs 30min for my truck. grease and oil all over my truck hood, bumper,door,chrome i ask if anyone was going to wash my truck by the way mine is a white truck you think they would of seen how the grease and was told they don't do courtesy wash but he took it back and wipe off the grease. on my way home at 5:30 pm they did not reset my oil change info got ... read more
Buyer beware. Bought a used vehicle and less than Bought an 04 Durango three years ago. Less than a year later, it hydro locked and blew a hole in the side of the block. Paul Sherry, Chrysler and our insurance agent all denied any responsibility. We are left with a useless vehicle and still have a payment. Nice, huh? There is a $130 cowl that would have stopped this, but it wasn't put in. By a dealer that should have been aware of the condition.
Business response:
Hello Karen, We are terribly sorry to hear that you have had issues with your Durango. Did you purchase it with any of the factory warranty remaining? Did you purchase an extended warranty? We send all of our pre-owned vehicles through our service department for inspection and repair. Had there been an issue, we would have taken action to correct it. Please let us know if there is anything we can do to help your situation. - The Paul Sherry Team
You will pay for parts that are not needed Paul Sherry evaluated my car and wanted to repair a part to fix my 4-wheel drive. After googling possible issues, we found that all it needed was a fuse costing less than one dollar. Paul Sherry wanted over $700 to fix parts that were not broken. If runs great now.!
Frequently asked questions about Paul Sherry Chrysler Jeep Dodge Ram
How is Paul Sherry Chrysler Jeep Dodge Ram rated?
Paul Sherry Chrysler Jeep Dodge Ram has a 4.6 star rating with 1,418 reviews.
When is Paul Sherry Chrysler Jeep Dodge Ram open?
Paul Sherry Chrysler Jeep Dodge Ram is open now. It will close at 5:00 p.m.