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Paul Sherry Chrysler Jeep Dodge Ram
- Car Dealers
- Piqua, OH
About this business
Location details
8645 N County Rd 25A, Piqua, OH, 45356, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Buyer beware. Bought a used vehicle and less than Bought an 04 Durango three years ago. Less than a year later, it hydro locked and blew a hole in the side of the block. Paul Sherry, Chrysler and our insurance agent all denied any responsibility. We are left with a useless vehicle and still have a payment. Nice, huh? There is a $130 cowl that would have stopped this, but it wasn't put in. By a dealer that should have been aware of the condition.
Business response:
Hello Karen, We are terribly sorry to hear that you have had issues with your Durango. Did you purchase it with any of the factory warranty remaining? Did you purchase an extended warranty? We send all of our pre-owned vehicles through our service department for inspection and repair. Had there been an issue, we would have taken action to correct it. Please let us know if there is anything we can do to help your situation. - The Paul Sherry Team
You will pay for parts that are not needed Paul Sherry evaluated my car and wanted to repair a part to fix my 4-wheel drive. After googling possible issues, we found that all it needed was a fuse costing less than one dollar. Paul Sherry wanted over $700 to fix parts that were not broken. If runs great now.!
Horrible experience Purchased a used motorcycle from dealership and 30 day tag expired. Called salesman Zac Smith twice and no return call. Called DMV and they informed me that dealer had still not changed title over from previous owner after 32 days. Called dealership back and asked for management to which Jim Sherry answered my call and told him my situation. He seemed concerned and called right back telling me they had to pay a difference in payoff and that title was sent out Friday of previous week (talked with him Wedne... read more
Unsatisfied When I bought are Ford truck and brought it home the same day we signed papers I thought everything was great. Then i noticed there were some repair issues that needed addressed. I went to them and they said they would look at it and then called and told me that it would cost XXXX amount of dollars to fix even though the issues were present when i bought the vehicle they claimed to know nothing about them. They have not done anything for me nor are they going to. P.S. They said it had a limited power train warran... read more
Business response:
John Doe, We are sorry you had a negative experience. Customer satisfaction is a top priority for our dealership, and therefore we absolutely do not make it a practice to purposely mislead anyone. When vehicle issues arise (which they inevitably do at times, as it's the nature of the automotive industry), we always try to assist our customers to our fullest extent. Unfortunately, we do not have the ability to change manufacturers warranties, or the criteria that qualifies a vehicle. However, we do offer all of our customers ... read more
Will never shop Sherry again. I recently bought a 2003 Grand Prix from Paul Sherry. Nick completely lied to me about the car. He said that they spent 500 dollars on fixing the car and everything he said they fixed is not working properly. He also said he would get me a record of the maintenance that they did and he never mailed it to me. I emailed him several times and he never responded. They did give me a great deal on the car but I feel that they knew the problems going into it. I WILL NEVER BUY ANOTHER CAR FROM PAUL SHER... read more
Business response:
Brad, this is Nick Ruiz. I did not know you were having car issues. I encourage you to give me a call so we can address these issues. I DO care about my customers. Please call me 937-778-0830 ext. 1188. Thanks, Nick
Frequently asked questions about Paul Sherry Chrysler Jeep Dodge Ram
How is Paul Sherry Chrysler Jeep Dodge Ram rated?
Paul Sherry Chrysler Jeep Dodge Ram has a 4.6 star rating with 1,448 reviews.
When is Paul Sherry Chrysler Jeep Dodge Ram open?
Paul Sherry Chrysler Jeep Dodge Ram is open now. It will close at 7:00 p.m.