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Payless Power

4.7

About this business

Location details

.975428, Dallas, Dallas, TX, 75397, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.725,397 reviews
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Rara S.'s profile image
Rara S. 
3 days ago

Easy, simple, and completely stress free.!! A light company that reassures the customer is priority is rare,! 

Chelsea “Chelly, Chevelle” S.'s profile image
Chelsea “Chelly, Chevelle” S. 
3 weeks ago

This is the best power company. I absolutely love that I can pay at my convenience. And if you get in a bind they will most definitely help you out of it to the absolute best of their abilities! 

Business response:

Hi Chelsea, thank you for the 5-star review! We're delighted to hear that the flexibility of our payment options and the support you've received have made such a positive impact. Your feedback means a lot to us, and we're grateful for the opportunity to serve you. If you ever need additional assistance, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. 

Tony's profile image
Tony 
3 weeks ago

PRACTICAL AND EFFICIENT 

Business response:

Thank you for sharing your thoughts! We're pleased to know that you found Payless Power practical and efficient. If there's anything we can do to improve your experience, we'd love to hear from you. 

Kathy B.'s profile image
Kathy B. 
4 weeks ago

They always keep you updated on your electric so you don’t have to worry and make it easy to make a payment. 

Business response:

Hi Kathy, thank you for the 5-star review! We're delighted to hear that our updates help make managing your electric service worry-free and that our payment options are easy to use. We appreciate your feedback and thank you for choosing Payless Power. 

Dominick T.'s profile image
Dominick T. 
a month ago

The best part for me is the text reminders. It’s one less thing to worry about, plus the app is so easy that it takes me less than 2 minutes to pay my bill. 

Business response:

Thank you for your 5-star review Dominick! We're glad to hear that the text reminders help make managing your account easier and give you one less thing to worry about. It's also great to know that our app allows you to make payments quickly and conveniently. Feedback like yours lets us know we're providing the simple, hassle-free experience our customers value. If you ever need assistance, you can reach our team at (866) 963-9353 during business hours. For after-hours support, please submit a message through our Contact U... read more

Ratchet A.'s profile image
Ratchet A. 
a month ago

This service has not failed me yet. I was using them as a temporary service when we first bought our home in 2019 and I just stuck with it and it's been great. 

Business response:

Hi Ratchet Andy, Thank you for sharing your experience! We're thrilled to hear that what started as a temporary service in 2019 has continued to meet your needs over the years. Having dependable service you can count on is important, and it's great to know we've earned your trust. We appreciate your loyalty and look forward to continuing to provide the reliable service you've come to expect. Thanks again, Ratchet Andy! 

Teresa C.'s profile image
Teresa C. 
a month ago

I like the text reminders, its great to have. 

Business response:

Hi Teresa, Thank you for sharing your feedback! We're glad to hear that you find the text reminders helpful. We know how important it is to stay informed and keep track of your account, so it's great to know this feature is making things more convenient for you. We appreciate your support and will continue working to provide tools and services that make managing your account easier. Thanks again, Teresa! 

Herbert S.'s profile image
Herbert S. 
a month ago

Great sight 

Business response:

Hi Herbert, Thank you for your review! We're glad to hear you think it's a great site. Your feedback is appreciated, and it's encouraging to know we've provided a positive experience. We look forward to continuing to serve you and delivering the same great experience in the future. Thanks again, Herbert! 

Sherry B.'s profile image
Sherry B. 
a month ago

I actually prefer Payless Power (prepaid) utility services over using one of the many big ( credit allowance)companies! I guess that’s what they are considering themselves as. PayPower is direct and simple! That’s what I like! No lies! No surprises! Just straight utility charges and payments…. 🌹🌹🌹 

Business response:

Thank you for your 5-star review Sherry! We love hearing how much you appreciate the simplicity and transparency of our prepaid service—knowing you value straightforward pricing with no surprises really means a lot to us. It’s great to see that the direct, no‑nonsense approach we aim for is delivering the kind of experience you’re looking for. We’re committed to keeping things clear, easy, and dependable every step of the way. If you ever need assistance, you can reach us anytime—including after hours—at: https://paylesspowe... read more

Frequently asked questions about Payless Power

How is Payless Power rated?

Payless Power has a 4.7 star rating with 25,397 reviews. 

When is Payless Power open?

Payless Power is closed now. It will open at 9:00 a.m.