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Payless Power

4.6

About this business

Location details

.975428, Dallas, Dallas, TX, 75397, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.622,006 reviews
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Tina C.'s profile image
Tina C. 
a day ago

I'm new to this company but Payless power is ok so far 

Business response:

Hi Tina, Thank you for sharing your thoughts with us! We’re glad to hear you’ve recently joined Payless Power and that things are going okay so far. Starting with a new company can come with a lot of questions, and we understand how important it is to feel confident in your service. We’re here to support you every step of the way and want to make sure your experience continues to be a positive one. If there’s anything you’re unsure about or if you ever need help navigating your account, our team is always ready to assist. Pl... read more

Kyron R.'s profile image
Kyron R. 
4 days ago

Great system 

Business response:

Hi Kyron, Thank you for sharing your thoughts—it's great to hear you’re enjoying the system! We’re always listening closely to feedback like yours because it helps us understand what’s working well for our customers. Your experience reinforces the value we aim to deliver every day, and it’s energizing to know the system is meeting your expectations. 

Bobbie Jo K.'s profile image
Bobbie Jo K. 
3 weeks ago

Write a review Well what ya sitting there reading reviews Stop it Just sign up for this service put Bobbie Murschel as the person that recommended you and enjoy. We will get a little money for me recommending you. These folks are the best and will help out when you need them to. They treat me like I am an important part of their community! I have never experienced the kindness from any utility company like I have with Payless power. So stop reading these reviews and sign up tell them I recommended you and both of us will ... read more

Business response:

Hi Bobbie, Thank you so much for sharing your experience with Payless Power! It’s clear that this service has made a meaningful difference for you, and we’re listening closely to everything you’ve shared. We truly appreciate how you’ve highlighted the sense of community and support you’ve felt. Living paycheck to paycheck can be challenging, and it’s powerful to hear that you’ve found a provider who meets you where you are and helps in ways that matter most. Your recommendation speaks volumes—not just about the service, but ... read more

Jeff B.'s profile image
Jeff B. 
a month ago

Price is high but fast and convenient service  

Business response:

Hi Jeff, Thank you for sharing your feedback! We hear you on the pricing—it's something many customers consider carefully. We understand that value matters, especially when balancing cost with convenience and speed. We appreciate you recognizing the fast and convenient service you received. That’s something we work hard to deliver consistently. When it comes to pricing, we strive to remain competitive in the market, and we encourage customers to compare options at PowerToChoose.org to ensure they’re getting the best fit fo... read more

Cheyanne R.'s profile image
Cheyanne R. 
a month ago

I like the fact that they send me message notifications and let me add money whenever I want. The fact that they let us know how much power we are using also really helps with calculating payments! 

Business response:

Hi Cheyanne, Thank you for sharing your experience! It’s great to hear that the message notifications and flexible payment options are working well for you. Knowing how much power you're using can definitely make budgeting easier, and we’re glad that feature is helping you stay in control. 

Elizabeth C.'s profile image
Elizabeth C. 
a month ago

Good company to have  

Business response:

Hi Elizabeth, Thank you for sharing your thoughts! It’s great to hear that you consider us a good company to have. That kind of feedback means a lot and helps us understand what’s working well for our customers. 

Mike L.'s profile image
Mike L. 
a month ago

Quick and easy 

Business response:

Hi Mike, Thank you for sharing your experience with us. It’s great to hear that your interaction was quick and easy—those are exactly the kind of moments we strive to create for our customers. We understand how valuable your time is, and it’s encouraging to know that our process met your expectations. Your feedback helps us continue to focus on what matters most: making things simple and efficient for you. 

Ambrose Z.'s profile image
Ambrose Z. 
a month ago

Excellent service. 

Business response:

Hi Ambrose, Thank you for taking the time to share your experience with us. It’s great to hear that you received excellent service! We truly value feedback like yours—it helps us understand what’s working well and encourages our team to keep delivering the kind of care and attention our customers deserve. 

Nita H.'s profile image
Nita H. 
2 months ago

I've never had pay as u go electric..... AND I LOVE IT!!!!! NO MORE.... HORRIBLE nightmares when you open your electric envelope!!!!! I give this provider a 12!!!!! Thanks for taking the l freight out of electric ⚡!! Awesome service!!!! 💡💡 Now there's a bright idea!!!!!!!  

Business response:

Hi Nita, Wow—your energy is absolutely electric! ⚡ We’re thrilled to hear how much you’re loving the pay-as-you-go experience. It’s clear that switching to this service has brought you peace of mind and a whole lot of brightness to your day (and your wallet)! We hear you loud and clear: no more dreaded envelopes, just control and clarity. That’s exactly what we aim for—giving our customers the power to manage their usage without surprises. Your 12 out of 10 rating? That’s the kind of feedback that keeps us glowing! Thanks... read more

Frequently asked questions about Payless Power

How is Payless Power rated?

Payless Power has a 4.6 star rating with 22,006 reviews. 

When is Payless Power open?

Payless Power is open now. It will close at 5:00 p.m.