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.975428, Dallas, Dallas, TX, 75397, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have a condo at the lake. Not there personally. Sometimes it’s rented out. It’s a studio. I don’t need to spend hundreds of dollars on a plan that I don’t need. Been using Payless for two years. It’s been perfect!
Business response:
Hi Sheila, Thank you for sharing your experience! It’s clear you’ve found a setup that works well for your lake condo, especially with it being a studio and occasionally rented out. We hear you—when a space is used intermittently, it makes sense to look for a plan that’s both flexible and cost-effective. It’s great to know Payless has been meeting your needs for the past two years. That kind of consistency is exactly what we aim for. Your feedback highlights how important it is to offer options that fit a variety of living... read more
Love the prepaid method, keeps usage of daily power in front.
Business response:
Hi Averex, Thank you for sharing your thoughts! It’s great to hear that you’re enjoying the prepaid method and how it helps you stay on top of your daily power usage. We understand how important it is to have clear visibility and control over energy consumption, and it’s encouraging to know that this feature is making a positive difference for you. Your feedback reinforces the value of tools that empower our customers to manage their usage more effectively.
Love the convenience of payment and real time monitoring of electrical usage, no issue with higher cost due to power outages.
Business response:
Hi James, Thank you for sharing your experience with us! We hear how much you value the convenience of our payment system and the ability to monitor your electrical usage in real time—that’s exactly the kind of feedback that energizes our team. It’s great to know that even during power outages, you haven’t encountered unexpected cost increases. That kind of reliability is something we strive to deliver consistently, and it’s encouraging to see it reflected in your experience.
I made the mistake of believing the grass was greener at another provider. But learned very quickly, within just 4 hours, that the other provider lied to me to get credit for the switch. I will NEVER try to leave Payless Power again. Who else sends a daily usage report? Their website is senior-friendly, easy-peasy :) Thanks for staying true to your customers. I won't stray again :)
Business response:
We genuinely admire your loyalty and are thrilled to hear about your positive experience with Payless Power. Thank you for your feedback, Patricia!
Very easy and efficient process of seeing bill to include usage and ability to pay bill as well.
Business response:
Your positive feedback on our easy and efficient billing process is greatly appreciated. We are glad to hear that you are enjoying our intuitive pre-paid service. Thank you for sharing your experience with Payless Power.
Convenient and easy to use
Business response:
Thank you for taking the time to share your experience with Payless Power, Karina. We are glad to hear that our service is convenient and easy to use.
Easy to use website
Business response:
We are happy to hear that you found our website easy to use. Thank you immensely for your feedback, Deanna!
Convinient and easy to use
Business response:
We genuinely appreciate your feedback, Kennanson. Thank you for sharing your experience with Payless Power.
Very good I love the service nothing bad to say
Business response:
We're ecstatic to hear that you love the service! Thank you for your feedback.
Payless Power has a 4.6 star rating with 22,391 reviews.
Payless Power is closed now. It will open tomorrow at 9:00 a.m.