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Payless Power

4.6

About this business

Location details

.975428, Dallas, Dallas, TX, 75397, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.622,906 reviews
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Maria Christina S.'s profile image
Maria Christina S. 
5 months ago

Enjoy your service very easy to access and manage enjoy the daily emails with current balance to mange. Also very easy to manage in making payments. Overall great service.  

Business response:

Hi Maria, Thank you so much for taking the time to share your experience! We’re glad to hear that you’re enjoying the ease of accessing and managing your account, and that the daily balance emails are helping you stay on top of things. It’s great to know that the payment process has been smooth for you as well. Hearing that our service is making things easier for you really reinforces our commitment to providing tools that are both helpful and user-friendly. 

Christine P.'s profile image
Christine P. 
5 months ago

Great service never no problems renewal is awesome. Best price.  

Business response:

Hi Christine, Thank you so much for taking the time to share your experience! We’re thrilled to hear that you’ve consistently received great service and that the renewal process has been smooth for you. It’s clear that finding the best price and a hassle-free experience matters to you, and we’re glad we could deliver on both. Your feedback motivates us to keep providing the kind of service you can count on. 

adediji m.'s profile image
adediji m. 
5 months ago

Good service  

Business response:

Hi Adediji, Thank you for taking the time to share your feedback. We’re glad to hear you experienced good service with us! It’s always encouraging to know when we’re meeting expectations, and your comment helps us stay focused on delivering consistent quality. 

Mia J.'s profile image
Mia J. 
5 months ago

Payless power is AWESOME .. I paid and they had me connected the same day they gave me a second chance thank you guys so much  

Business response:

Hi Mia, Thank you so much for sharing your experience! It’s great to hear how quickly you were able to get connected and how much that second chance meant to you. We understand how important reliable service is, especially when timing matters, and it’s clear that this made a real difference for you. Your feedback truly highlights what we strive for—making power accessible and hassle-free.  

Sheila Crockett S.'s profile image
Sheila Crockett S. 
5 months ago

I have a condo at the lake. Not there personally. Sometimes it’s rented out. It’s a studio. I don’t need to spend hundreds of dollars on a plan that I don’t need. Been using Payless for two years. It’s been perfect!  

Business response:

Hi Sheila, Thank you for sharing your experience! It’s clear you’ve found a setup that works well for your lake condo, especially with it being a studio and occasionally rented out. We hear you—when a space is used intermittently, it makes sense to look for a plan that’s both flexible and cost-effective. It’s great to know Payless has been meeting your needs for the past two years. That kind of consistency is exactly what we aim for. Your feedback highlights how important it is to offer options that fit a variety of living... read more

Averex G.'s profile image
Averex G. 
5 months ago

Love the prepaid method, keeps usage of daily power in front. 

Business response:

Hi Averex, Thank you for sharing your thoughts! It’s great to hear that you’re enjoying the prepaid method and how it helps you stay on top of your daily power usage. We understand how important it is to have clear visibility and control over energy consumption, and it’s encouraging to know that this feature is making a positive difference for you. Your feedback reinforces the value of tools that empower our customers to manage their usage more effectively. 

James B.'s profile image
James B. 
5 months ago

Love the convenience of payment and real time monitoring of electrical usage, no issue with higher cost due to power outages.  

Business response:

Hi James, Thank you for sharing your experience with us! We hear how much you value the convenience of our payment system and the ability to monitor your electrical usage in real time—that’s exactly the kind of feedback that energizes our team. It’s great to know that even during power outages, you haven’t encountered unexpected cost increases. That kind of reliability is something we strive to deliver consistently, and it’s encouraging to see it reflected in your experience. 

Patricia T.'s profile image
Patricia T. 
5 months ago

I made the mistake of believing the grass was greener at another provider. But learned very quickly, within just 4 hours, that the other provider lied to me to get credit for the switch. I will NEVER try to leave Payless Power again. Who else sends a daily usage report? Their website is senior-friendly, easy-peasy :) Thanks for staying true to your customers. I won't stray again :)  

Business response:

We genuinely admire your loyalty and are thrilled to hear about your positive experience with Payless Power. Thank you for your feedback, Patricia! 

arty67@yahoo.com's profile image
arty67@yahoo.com 
5 months ago

Very easy and efficient process of seeing bill to include usage and ability to pay bill as well.  

Business response:

Your positive feedback on our easy and efficient billing process is greatly appreciated. We are glad to hear that you are enjoying our intuitive pre-paid service. Thank you for sharing your experience with Payless Power. 

Frequently asked questions about Payless Power

How is Payless Power rated?

Payless Power has a 4.6 star rating with 22,906 reviews. 

When is Payless Power open?

Payless Power is open now. It will close at 5:00 p.m.