Payless Power

Business response:

Thank you so much for sharing your experience with us! It means a lot to hear that our team made such a positive impact — being called “life savers” is truly an honor. We understand how important it is to feel supported, especially when things get stressful or uncertain. Your words show us that we’re on the right track, and we’re committed to continuing that level of care and responsiveness for you and others. 

Business response:

Hi Elizabeth, Thank you so much for sharing your experience! It’s wonderful to hear how much you love the company. Your enthusiasm really stands out, and it means a lot to us. We truly value your support and are always looking for ways to keep delivering the kind of service that earns feedback like yours. 

Business response:

Hi Mert, Thank you so much for sharing your experience! We hear you—reliable service even through hurricanes or flooding is no small thing, and we’re proud to know that our efforts to maintain uninterrupted electricity made a difference for you. It’s great to see that you’ve noticed the value we strive to offer, especially when it comes to keeping prices low. That kind of feedback means a lot and helps us stay focused on what matters most to our customers. If there’s ever anything more we can do to support you, we’re here... read more

Business response:

Hi Linda, Thank you so much for sharing your experience! It’s great to hear that using a pre-pay electric service has been a positive change for you. We understand that trying something new—especially when it comes to managing your electricity—can feel like a big step. It’s wonderful to know that the daily usage and balance notifications are helping you stay informed and in control. Your feedback really highlights how helpful those updates can be, and we’re glad they’re making a difference for you. If you ever have questi... read more

Business response:

Hi Cecilia, Thank you so much for sharing your experience! It’s great to hear how easy it was for you to get started with Payless Power and how much you value the usage and balance updates. It sounds like having that real-time insight has really empowered you to take control of your energy usage—and that’s exactly what we aim for. Knowing that adding funds is just a click away makes managing your account even more convenient, and we’re glad that’s working well for you. 

Business response:

Hi Bobbie Jo, Thank you so much for sharing your experience with us! It means a lot to hear how our team’s efforts have made a difference during challenging times. We truly understand how important it is to have support when things get tough, and your words reflect exactly why we do what we do. Your recognition of our commitment to helping customers maintain their service is incredibly encouraging. We’re always looking for ways to continue supporting our community, and feedback like yours helps guide us forward. If there’... read more

Business response:

Hi Mert, Thank you so much for sharing your experience with us! We hear how much you value the flexibility and ease of our payment system, and it’s fantastic to know that it’s made things more convenient for you. It’s clear that being able to manage payments on your own terms has been a big part of why you’ve stayed with us for nearly five years—that kind of loyalty means a lot. We’re always working to keep things simple and user-friendly, so hearing that it’s working well for you is incredibly encouraging. 

Business response:

Hi Julissa, Thank you so much for taking the time to share your experience! It’s great to hear that you received great service — that’s exactly what we aim for. We truly value your feedback because it helps us understand what’s working well and where we can continue to grow.  

Business response:

Hi Maria, Thank you so much for taking the time to share your experience! We’re glad to hear that you’re enjoying the ease of accessing and managing your account, and that the daily balance emails are helping you stay on top of things. It’s great to know that the payment process has been smooth for you as well. Hearing that our service is making things easier for you really reinforces our commitment to providing tools that are both helpful and user-friendly.