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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I appreciate the follow ups and constant status reports.
Awesome support and help! great experience working with Noemy. Good job!!!
All aspects exceeded our expectations!
Grace made sure the loan closed on time and accurately. Great job!!
Suzanne made the experience better. Unfortunately one question on the survey asked if I would refer Penny Mac to others. I answered yes because I know this survey is about Suzanne. In actuality I would not refer anyone to Penny Mac. 95% of the process was just embarrassing on your part. If you want some good training please listen to ALL of the recorded calls from several of your advisors. Six Sigma is my profession which is mainly continuous improvement which Penny Mac sure could use. Providing an extraordinary experience s... read more
great experience with the entire process
Ms.Lopez was awesome! She made the process as smooth as possible.
My interaction with Paulette was great. Had some issues before getting connected to her.
The process was great! Ms. Nancy was very professional and provided excellent customer service. She ensured we understood the process and informed us of the next steps. You returned our calls and answered our questions to the best of your ability. She was very friendly and working with her was very easy. We appreciate her professional and caring services.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,808 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.