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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,191 reviews
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Stephen D.'s profile image
Stephen D. 
on Birdeye

2 years ago

Good job, thanks 

Carmen R.'s profile image
Carmen R. 
on Birdeye

2 years ago

Every body was great every body put to much attention when i call the company they take care me perfect 

Christopher B.'s profile image
Christopher B. 
on Birdeye

2 years ago

Total experience was pleasant and Nicholas was great at communicating every step of the way, in many instances went above and beyond to ensure the process was moving along smoothly. I would recommend PennyMac and Nicholas to friends and family for their mortgage and refi needs. 

Jose C.'s profile image
Jose C. 
on Birdeye

2 years ago

Feel very comfortable with Penny Mac already. Made sense to stay with current lender. The team from beginning to end were awesome. Everything went smoothly and in a timely manner. Thank you all for an outstanding job. 

Ezra C.'s profile image
Ezra C. 
on Birdeye

2 years ago

Antonae was very communicative but we played phone tag a lot and I recall talking to her directly only ONE time in the whole process. There were always other agents willing to help me and get my answers completed right away, it was always just someone different helping me every time I returned the call. 

Sandra B.'s profile image
Sandra B. 
on Birdeye

2 years ago

Penny mac did a great job. 

Jose C.'s profile image
Jose C. 
on Birdeye

2 years ago

Awesome team 

GUY R.'s profile image
GUY R. 
on Birdeye

2 years ago

The loan portal made the process efficient and easy 

Katherine M.'s profile image
Katherine M. 
on Birdeye

2 years ago

Overall the experience was great. However, the documents that the loan officer needed filled out were not uploaded by the loan officer so I had to ask for them specifically each time. Otherwise, we had a great experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,191 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.