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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,191 reviews
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Shari H.'s profile image
Shari H. 
on Birdeye

2 years ago

Everyone was very nice and it was a relatively painless process which we love 

Thomas R.'s profile image
Thomas R. 
on Birdeye

2 years ago

Excellent product knowledge and professional service! 

ANDRE C.'s profile image
ANDRE C. 
on Birdeye

2 years ago

Very simple, streamline 

Wayne L.'s profile image
Wayne L. 
on Birdeye

2 years ago

An easy and streamlined process with all the information needed at your fingertips. Overall great experience. 

Gabrielle K.'s profile image
Gabrielle K. 
on Birdeye

2 years ago

Brittany was very attentive and always on top of everything. It was a pleasant experience. 

James B.'s profile image
James B. 
on Birdeye

2 years ago

Fast and efficient great experience! 

Roberta M.'s profile image
Roberta M. 
on Birdeye

2 years ago

I usually have a hard time understanding what and why I have to do things as far as the paperwork goes and like what I have to do. And Justin explained everything to me that I needed to know and understand. And so did the person who I had the closing with was helpful. I would definitely recommend to my friends and family. Thank you very much 

Steven O.'s profile image
Steven O. 
on Birdeye

2 years ago

The personal treatment from the service, honesty and truthful to handling all issues. Very flexible. 

Monty D.'s profile image
Monty D. 
on Birdeye

2 years ago

The points were never disclosed to me verbally. And the closing date that the electronic system gave me wouldn’t work and I had to be on the phone with someone to schedule my closing date which totally negates being pushed to set my closing date online. I hope this “bug” has been resolved. Also the constant “reminder” emails to take this survey have lead to the OK rating. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,191 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.