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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,191 reviews
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Leslie C.'s profile image
Leslie C. 
on Birdeye

2 years ago

Very friendly and helpful employees at Pennymac! Once you make a appointment to get a call back they start working for you! 

Patricia C.'s profile image
Patricia C. 
on Birdeye

2 years ago

Smooth procedure 

Victor G.'s profile image
Victor G. 
on Birdeye

2 years ago

Made it easy. Easier than expected 

John H.'s profile image
John H. 
on Birdeye

2 years ago

The whole experience was great and easy… 

Brandon S.'s profile image
Brandon S. 
on Birdeye

2 years ago

Great communication, customer service, and overall pleasant experience. 

MISAEL EDGAR B.'s profile image
MISAEL EDGAR B. 
on Birdeye

2 years ago

A great experience in refinancing my home. PennyMac made the process simple and easily understood. Communication was prompt and they answered all of my questions. 

JOHN S.'s profile image
JOHN S. 
on Birdeye

2 years ago

Polina was great to work with 

Milton Hyams S.'s profile image
Milton Hyams S. 
on Birdeye

2 years ago

I frankly don't remember dealing with Polina. I dealt with at least 3 Pennymac representatives whom did not necessarily communicate with each other concerning our refinance. Having a single representative from beginning to end would have been helpful. Also we were refinancing an existing loan with Pennymac and often the information sought was information you should have had in your files. If you would have declined our refinance, you would have been stuck with our loan anyway. 

Robert Rankin J.'s profile image
Robert Rankin J. 
on Birdeye

2 years ago

I am very pleased with the service that I received. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,191 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.