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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,200 reviews
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DELMAR G.'s profile image
DELMAR G. 
on Birdeye

2 years ago

The process was fast, accurate and convenient. 

Richard H.'s profile image
Richard H. 
on Birdeye

2 years ago

We kept getting switched from one person to another person. Each time we had to start the paperwork over, as if we never had talked to anyone. We were told that everything had been approved, then we got a call saying no the paperwork was incomplete! 

HERBERT M.'s profile image
HERBERT M. 
on Birdeye

2 years ago

It was easy 

Michael W.'s profile image
Michael W. 
on Birdeye

2 years ago

The service was great. Communication clear and just in time. Only downside has nothing to do with loan processor. After I had already committed to completing this loan, I did analysis of refi market. Penny Mac is expensive. So, That's on me. I could have looked elsewhere. 

DANA H.'s profile image
DANA H. 
on Birdeye

2 years ago

Easy and efficient 

Michelle S.'s profile image
Michelle S. 
on Birdeye

2 years ago

So easy and great communication 

Jesse C.'s profile image
Jesse C. 
on Birdeye

2 years ago

The amount of closing cost kept changing and even after we closed and paid the amount requested we ended up getting a refund because the amount was still not correct. 

Douglas B.'s profile image
Douglas B. 
on Birdeye

2 years ago

Great service! 

Jose Cruz L.'s profile image
Jose Cruz L. 
on Birdeye

2 years ago

Simple and fast 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,200 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.