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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,200 reviews
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Lisa S.'s profile image
Lisa S. 
on Birdeye

2 years ago

I’ve had to call PENNYMAC too many times to make corrections in closing docs, payment processing issues and issues with insurance related payment 

Raymond P.'s profile image
Raymond P. 
on Birdeye

2 years ago

Barry and the PennyMac crew were very well organized and always "on top" of things! 

Luis R.'s profile image
Luis R. 
on Birdeye

2 years ago

It was a pleasure working with you, great service and very helpful on every step of the process, thank you. 

William B.'s profile image
William B. 
on Birdeye

2 years ago

Refi. Already was a happy customer. 

Paige C.'s profile image
Paige C. 
on Birdeye

2 years ago

No complaints. 

Antonio M.'s profile image
Antonio M. 
on Birdeye

2 years ago

Customer service was great! 

SHANNON R.'s profile image
SHANNON R. 
on Birdeye

2 years ago

Great experience with our refi. Document process while secure also made interpreting which new documents were now needed a slight chore. Would be nice if it was an email just stating what new documents were needed and the link where to upload them. 

Lorena L.'s profile image
Lorena L. 
on Birdeye

2 years ago

The representative that helped me in the beginning was AWESOME! I forgot his name 

Adam G.'s profile image
Adam G. 
on Birdeye

2 years ago

The refinance process was extremely easy and quick. Chantel was great to work with. Will continue do do business with Pennymac 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,200 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.