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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,207 reviews
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Lisa D.'s profile image
Lisa D. 
on Birdeye

2 years ago

Great experience and good communication throughout the process. 

Emily O N.'s profile image
Emily O N. 
on Birdeye

2 years ago

The multiple requests for documents that had been done, or were unneeded. Final payment figures continued to change throughout the process. 

Jorge S.'s profile image
Jorge S. 
on Birdeye

2 years ago

The best of all was Latrice. She was able to answer all of our quedtions and accomodate our needs. 

Eduardo T.'s profile image
Eduardo T. 
on Birdeye

2 years ago

Very knowledgeable and professional. 

Alex Corado R.'s profile image
Alex Corado R. 
on Birdeye

2 years ago

Good experience with everyone 

James D.'s profile image
James D. 
on Birdeye

2 years ago

Easy fast process. Very good internet portal. Great communication on requirements. Very pleased with the process and outcome. 

Wayne C.'s profile image
Wayne C. 
on Birdeye

2 years ago

Everything was great up until closing. Closing communications broke down between PennyMac & closing company, which resulted in closing being delayed for 3 days! My realtor had to call PennyMac to ask what was going on. Was stressful because we were staying in a hotel with my 90 year old mother & dog! 

Sarah G.'s profile image
Sarah G. 
on Birdeye

2 years ago

The atty who came to our home was great. The administrative paper work was not correct ( not atty fault). Agreements of rates and prices were not carried through to final docs 

Graham S.'s profile image
Graham S. 
on Birdeye

2 years ago

Having an underwriter be more specific in their requests and not so vague because they were unable to glean information using context and passed examples. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,207 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.