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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,205 reviews
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Richard Reed J.'s profile image
Richard Reed J. 
on Birdeye

2 years ago

Great experience 

Ron F.'s profile image
Ron F. 
on Birdeye

2 years ago

Good service 

Clyde E.'s profile image
Clyde E. 
on Birdeye

2 years ago

Very professional, accurate and timely 

Diane S.'s profile image
Diane S. 
on Birdeye

2 years ago

Chantel was an excellent helper/intermediary for me during my refinance process. She was always professional, yet cheerful and friendly. She made sure all my questions were answered to my satisfaction. She is a great representative of PennyMac. 

Jeff G.'s profile image
Jeff G. 
on Birdeye

2 years ago

The loan dragged on. Constant more and more document requests could have been done earlier rather than new requests every week. 

LESTER B.'s profile image
LESTER B. 
on Birdeye

2 years ago

Would work them again, very easy process. 

Alexander N.'s profile image
Alexander N. 
on Birdeye

2 years ago

Nancy was helpful throughout the process and ensured we closed on time. 

Amy H.'s profile image
Amy H. 
on Birdeye

2 years ago

The loan process was done mostly online which is good but you miss the personal touch and verbal assurance. Pennymac regardless of who took my phone call was always very helpful and could answer my questions or the status of the loan and follow through to the end. 

Kevin N.'s profile image
Kevin N. 
on Birdeye

2 years ago

The process was well explained and I was updated throughly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,205 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.