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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The process and the help from all involved was wonderful and very well explained. Honestly, most of the stress I was expecting was handled by my team and made the process smooth and speedy. Highly recommend.
Ms. Martinez was very pleasant to work with.
Excellent customer service
Very easy and VERY stress free experience!
Great experience
The whole refi process was not pleasant at all for me. Omar did a good job working with me to get the loan prepared and get credits issued where he could. There were so many added costs to this refi that at I stated I was not in agreement with - as other lenders were waiving these if we went with them. I opted to stay with Pennymac but feel that inhouse fees for existing customers are way to expensive.
Thank you!
Requesting same docs too many times
Just better communication and not having to repeat several things to different people.
PENNYMAC has a 4.4 star rating with 48,136 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.