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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I felt the process was easy and seamless
Thank you for making this process smooth and stress free
Great communication, would recommend
I had emailed follow up questions in response to the final document requests and concerns I had regarding the points on the new loan and the adjusted APR and never got a reply. However after crunching the numbers on my end comparing my old loan to the refinance I found the higher upfront cost was offset by the long term savings.
It was very frustrating trying to get a hold of anybody. I had to call back multiple times a day for a couple days straight to talk to the right person for my questions to be answered.
Anna and Joseph helped me get through the loan refi process. I had a ton of questions and concerns and they were patient and very knowledgeable.
Communication was great.
Very good experience.
The staff was very helpful and met all my expectations. The overall process was clearly explained and enabled me to plan for all of my needs.
PENNYMAC has a 4.4 star rating with 49,365 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.