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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,219 reviews
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Robert W.'s profile image
Robert W. 
on Birdeye

2 years ago

I felt the process was easy and seamless 

MICHAH F.'s profile image
MICHAH F. 
on Birdeye

2 years ago

Thank you for making this process smooth and stress free 

Kevin L.'s profile image
Kevin L. 
on Birdeye

2 years ago

Great communication, would recommend 

Kelsey G.'s profile image
Kelsey G. 
on Birdeye

2 years ago

I had emailed follow up questions in response to the final document requests and concerns I had regarding the points on the new loan and the adjusted APR and never got a reply. However after crunching the numbers on my end comparing my old loan to the refinance I found the higher upfront cost was offset by the long term savings. 

Todd R.'s profile image
Todd R. 
on Birdeye

2 years ago

It was very frustrating trying to get a hold of anybody. I had to call back multiple times a day for a couple days straight to talk to the right person for my questions to be answered. 

Antoinette D.'s profile image
Antoinette D. 
on Birdeye

2 years ago

Anna and Joseph helped me get through the loan refi process. I had a ton of questions and concerns and they were patient and very knowledgeable. 

Janina L.'s profile image
Janina L. 
on Birdeye

2 years ago

Communication was great. 

Gregory S.'s profile image
Gregory S. 
on Birdeye

2 years ago

Very good experience. 

Michael C.'s profile image
Michael C. 
on Birdeye

2 years ago

The staff was very helpful and met all my expectations. The overall process was clearly explained and enabled me to plan for all of my needs. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,219 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.