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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Way to much to put in a text. From start to finish it was lies. When I have to step in and explain what I'd wrong its a problem! Especially being that you charged me thousands of dollars for zero communication and empty promises. This was a terrible experience and if I haven't already been financially in dept to this transaction I would have walked away ..
90% of my loan was not handled by Ms. Babalola, but when it was turned over to her, I found it extremely challenging to contact her when questions arose. I was never given a phone number or way of contacting her, and I could never get questions efficiently addressed unless I searched for the explanation myself.
You had too many people involved and we didn't know who to address questions to. Also, final numbers and expectations could have been a great deal clearer along with the date in which we were going to close- there was a bit of miscommunication at the end.
Dependable and accurate
They were committed to helping and kept in good communication.
So easy and quick with incredible customer support.
Excellent customer service
They took their time to answer my questions and guided me through my refinance, which made the whole process easier for me Thanks!
Eliana was truly the difference between and ok experience and a great experience.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,108 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.