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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,219 reviews
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Jean L.'s profile image
Jean L. 
on Birdeye

2 years ago

Process was fast and easy! Loan Representative was very responsive and thorough. 

Edward O.'s profile image
Edward O. 
on Birdeye

2 years ago

Very simple and friendly experience. Only thought that could improve the experience is to implement something like Docusign so we don’t have to physically sign docs. 

Maria T.'s profile image
Maria T. 
on Birdeye

2 years ago

It was easier than I had expected. Thank you Krystal 

Phillip B.'s profile image
Phillip B. 
on Birdeye

2 years ago

The representative I spoke to initially clearly laid out everything that was going to happen and the time frame for it all. He explained to me what bills I would be paying and what bills that wouldn't be paid (at my request). 

Vincent M.'s profile image
Vincent M. 
on Birdeye

2 years ago

The process was smooth and easy to complete, the team transitions went smoothly and did not require an extreme amount of records research on my time. 

Carolyn T.'s profile image
Carolyn T. 
on Birdeye

2 years ago

My home needed some upgrading to keep it up to par with new homes in the area. I appreciate the help I received from PennyMac staff. 

Benjamin R.'s profile image
Benjamin R. 
on Birdeye

2 years ago

All digital online process made it so easy and relatively painless. 

Michael S.'s profile image
Michael S. 
on Birdeye

2 years ago

He did a great job communicating and answering any questions I had 

Christopher S.'s profile image
Christopher S. 
on Birdeye

2 years ago

Wonderful experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,219 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.