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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,015 reviews
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Kimberly S.'s profile image
Kimberly S. 
3 years ago

The whole Pennymac Team that I work with made this a very pleasant experience. 

Carole C.'s profile image
Carole C. 
3 years ago

I had an overall good experience with Linda. She didn’t get the bottom line of what I would be paying right, there was a little confusion but other than that she was easy to work with. 

Labell N.'s profile image
Labell N. 
3 years ago

The loan officer was really friendly and very good at orchestrating me through the loan process. It went smoothly and was really fast 

Joan B.'s profile image
Joan B. 
3 years ago

If my contacts with the MAC team were professional, timely communicated to me when they said they would communicate with me. It was the worst loan process experience I have ever had with a financial institution. I designated my own lawyer to handle my closing and the MAC team had a problem providing the information for my lawyer. My closing was delayed because the MAC team couldn't or wouldn't provide the final figures to my lawyer. It was a circus!!! 

Jessica T.'s profile image
Jessica T. 
3 years ago

Everything was great from start to finish 

Francis M.'s profile image
Francis M. 
3 years ago

Our re-fi was a pretty straightforward process, but it’s still a good feeling when all goes smoothly. 

James J.'s profile image
James J. 
3 years ago

It was good 

EUGENE J.'s profile image
EUGENE J. 
3 years ago

Quick, matched offer from different lender, great rate with cash out, closed within expected timeframe and process followed exactly as described. 

Joan H.'s profile image
Joan H. 
3 years ago

The process from start to finish was easy and the communication was clear between both parties. I couldn’t have asked for a better interaction. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,015 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.