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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,016 reviews
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Anthony Landry J.'s profile image
Anthony Landry J. 
3 years ago

The communication from Tracy was nothing like I have ever experienced in buying a home. I believe that if there were more Tracy's at Penny Mac it would be many times more successful. She should be a model for all her co workers to copy. She always made me feel like all would be ok. Even during my deepest doubts. And it was all ok. She had a hand in changing my familiy's life and I fully appreciate her. 

Montyne O.'s profile image
Montyne O. 
3 years ago

I would rate my customer experience a 10 star with My representative. 

VALENTIN YBARRA J.'s profile image
VALENTIN YBARRA J. 
3 years ago

Customer service. People involved were all knowledgeable. 

Thomas L.'s profile image
Thomas L. 
3 years ago

Always available, easy to work with, great overall. 

Kimberly C.'s profile image
Kimberly C. 
3 years ago

Raven continuously reached out to me throughout the entire process and kept me informed every step of the way. The customer service part of the process far exceeded my expectations. I would recommend PennyMac to anyone looking to refinance. 

Krishna Mohan Radheshyam M.'s profile image
Krishna Mohan Radheshyam M. 
3 years ago

Closing on time and making effort to meet the tight deadline. 

Mark B.'s profile image
Mark B. 
3 years ago

AAAAA+++++ 

Kim A.'s profile image
Kim A. 
3 years ago

Great communication and professional. Very pleasant to work with. 

Kimberly B.'s profile image
Kimberly B. 
3 years ago

Never again 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,016 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.