This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The communication from Tracy was nothing like I have ever experienced in buying a home. I believe that if there were more Tracy's at Penny Mac it would be many times more successful. She should be a model for all her co workers to copy. She always made me feel like all would be ok. Even during my deepest doubts. And it was all ok. She had a hand in changing my familiy's life and I fully appreciate her.
I would rate my customer experience a 10 star with My representative.
Customer service. People involved were all knowledgeable.
Always available, easy to work with, great overall.
Raven continuously reached out to me throughout the entire process and kept me informed every step of the way. The customer service part of the process far exceeded my expectations. I would recommend PennyMac to anyone looking to refinance.
Closing on time and making effort to meet the tight deadline.
AAAAA+++++
Great communication and professional. Very pleasant to work with.
Never again
PENNYMAC has a 4.4 star rating with 48,016 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.