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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Frequent communication will help better.
.Great at the beginning, middle, and almost to the end. Unpleasant at the very end.
Seemed to take forever to get a response back from loan officer since they are the only one you can talk numbers with
My refi experience was amazing. Maria was exceptionally responsive to my many questions and had answers for them all. The process was seamless and painless. From completing the application to closing was 23 days and there was a holiday in the middle! Maria made the process enjoyable and stress free.
Easy application process. Online communication, online document portal for posting/updating, online document signing. Quick response to questions/issues and follow-ups.
Thanks thanks
The process was fairly easy and pain free didn't have to do a whole lot of things on my end.
I want to be clear Jamie was amazing. He was prompt, always available and honest. It was everyone else I had to deal with who made things slightly problematic. Loan officers who didn't return emails or phone calls, random last minute delays with the closing process, which from what I could tell was purely from PennyMacs own negligence. Jamie was always there to answer questions but many of my issues fell well out of his Jurisdiction.
I had a great experience with Pennymac.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,113 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.