PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,491 reviews
Select a rating
Gregory P.'s profile image
Gregory P. 
on Birdeye

2 years ago

Everyone was very kind and explained the process of our refinance very well. The process went smoothly and now we’re saving $150 a month! PennyMac customer service is also kind and helpful! The website is easy to manage. I would definitely refer anyone to PennyMac over the other mortgage companies we’ve had in the past. 

ZACHARY S.'s profile image
ZACHARY S. 
on Birdeye

2 years ago

Great communication and follow up. 

Maryanna B.'s profile image
Maryanna B. 
on Birdeye

2 years ago

Painless process with great communication of expectations every step of the way. 

Wesley D.'s profile image
Wesley D. 
on Birdeye

2 years ago

The constant updates and friendly reminder that even though it drug a bit you were still working towards completion and solving the problems with our side of the loan. Overall a pleasant experience with kind people 

Peter H.'s profile image
Peter H. 
on Birdeye

2 years ago

We had to send the same documents several times. Our process started in October and did not get finalized until February. The checks we received to pay off the creditors were all based on old numbers and were therefore cut in an amount exceeding what we owe. This check issue has been a huge hassle. 

Una R.'s profile image
Una R. 
on Birdeye

2 years ago

My experience with PennyMac has been great. All persons I've dealt with was excellent. My refinances was done In less than a month. 

Eugene I.'s profile image
Eugene I. 
on Birdeye

2 years ago

We are good. 

David D.'s profile image
David D. 
on Birdeye

2 years ago

The process was easy, my macteam communication was right on target. I'm proud of everyone that helped. Good job! 

APRIL V.'s profile image
APRIL V. 
on Birdeye

2 years ago

Things went very easy from start to finish. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,491 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.