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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Most of the problems occurred with my computer and the ISP I will be changing ISP as soon as my move is completed. Paul did very good with the changing circumstances of the internet process and my limited options of communication.
The service I received was very professional and timely. Clearly presented and easy to review all questions were answered promptly and professionally. I would recommend to anyone.
Process was easy, seamless and quick. Documents were easily accessed even for the less tech savvy such as myself. Closing was much quicker than anticipated.
Easy from beginning to end, especially being able to transfer nearly all application material and documentation electronically in a secure manner.
Nothing Further
I think all the people I talked with were first rate. I think it's a little degrading for PennyMac the company to require surveys for every transaction. Are you not trusting your employees? Are you unsure of the process? They are great, get off their back!!!
The whole refinance experience was a seamlessly pleasant experience from the first phone call to the closing. Information was communicated accurately and questions were answered in a timely manner. I would highly recommend PennyMac for your next home loan or refinance .
Pleasant and smooth experience. Thank you!
Customer support and communication is great.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,507 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.