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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Nothing further to add
I had a really good experience. All my questions were answered and it was very easy process
Good job. I am a return customer
Being bounced around the phone calls. Was told that I had lien debt due to student loans that were defaulted. Penny Mac made me take a day from work to find that THEY copied my SSN incorrectly into their system. Lots of attitude from rep. when I attempted to explain my side. Need to listen more to their clients and not assume things.
Great and easy process
Got the money they owe me from Closing, I still haven’t received it
Sandi McMillan made this a nice experience, others involved weren’t as on top of things as Sandi. Thank you so much for helping and keeping us informed.
When the date was coming closer is I was the one making multiple call to get us over the finish line. I would submit the same documents multiple times. When it came to my appraisal all was said to me was that it wasn’t submitted yet. So I did some research of own to find out who the appraisers were and called them to find out they made a mistake. If I did not do this I don’t we would have closed on time. I was frustrated that I had to do this and not you as the loan company and the I was who set up the appraisal. Luckily it ... read more
Meagan was professional, polite and responsive to my needs. I highly recommend PennyMac for any loan needs.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,508 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.