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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,798 reviews
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Todd P.'s profile image
Todd P. 
3 years ago

The process was convenient and there was thorough communication. 

Deborah D.'s profile image
Deborah D. 
3 years ago

Communication was great. 

Jake H.'s profile image
Jake H. 
3 years ago

Juliet was patient and responsive and professional in every way. Thank you Juliet! 

Carmen G.'s profile image
Carmen G. 
3 years ago

Great team! 

Keith W.'s profile image
Keith W. 
3 years ago

Andrew was awesome. Was very helpful with explaining the process and what was needed. He kept us informed consistently throughout. We’ll done Andrew. 

Ove E.'s profile image
Ove E. 
3 years ago

Wanda Ivy was great but our first loan officer messed things up and we lost a whole percentage point!!! 

Veronica B.'s profile image
Veronica B. 
3 years ago

Although the process seam to have stalled midway through, due to miscommunication, the overall process resulted in us being able to refinance & remain with PennyMac. Mission accomplished! 

Elizabeth T.'s profile image
Elizabeth T. 
3 years ago

Recommend providing clarification and double checking information. Multiple occasions throughout the process where documents were not updated, incorrect, or explanations provided for delays were not accurate. 

Rodney C.'s profile image
Rodney C. 
3 years ago

The process was very easy. the loan officer was very Knowledgeable. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,798 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.