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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,508 reviews
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DONALD K.'s profile image
DONALD K. 
on Birdeye

2 years ago

The process was fairly simple. It went pretty smooth without major hiccups. Definitely recommend! 

Trudy F.'s profile image
Trudy F. 
on Birdeye

2 years ago

Evelyn was awesome and easy to work with. 

Gregory P.'s profile image
Gregory P. 
on Birdeye

2 years ago

communication with loan officer was minimal online portal was very spotty 

Herman G.'s profile image
Herman G. 
on Birdeye

2 years ago

Brandon did an outstanding job and made the process understandable and easy. 

ERNESTO FLORES J.'s profile image
ERNESTO FLORES J. 
on Birdeye

2 years ago

This was nerve wracking at first since I had never refinanced before but to know support was a phone call away made me feel at ease. I appreciated the agents taking time to answer all my questions and in a way that made sense to me. 

Grace J.'s profile image
Grace J. 
on Birdeye

2 years ago

Accurate paperwork, timely responses. Return phone calls after getting disconnected. 

James S.'s profile image
James S. 
on Birdeye

2 years ago

Kami was wonderful! She kept us updated weekly and quickly responded to any questions we had. 

Marcelino S.'s profile image
Marcelino S. 
on Birdeye

2 years ago

Very professional and accurate! 

William D.'s profile image
William D. 
on Birdeye

2 years ago

Help in setting up new loan. Refinanced mortgage held by PennyMac but have not been able to get proper information to set up new loan and auto pay. Disappointing 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,508 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.