This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The patience of the mymacteam/home loan specialist in allowing us extension time to make necessary repairs was greatly appreciated. My husband and I were, and are, very pleased with our decision to refinance with PennyMac. Well done, Thank you!
Great service. Fast &friendly. I loved that we could do closing in our own home.
Anfernee is very pleasant to work with. Responds to emails promptly and follows up throughout the process to make sure everything is in order and progressing accordingly
Thanks for all the help!!
Every customer needs their questions to be answered and that is what has happened.
Good communication and easy to navigate website helped.
Some how a random address ended up on my loan application which was done over the phone. I was told the address in question was from my credit report. I called all three credit bureaus and confirmed that address was not on my credit report as did my wife. I received a request for a letter of variation for said address and sent that in stating we were not affiliated with that address. After numerous calls I was told it was changed. The disclosures were then sent with the wrong address to which I brought to attention a... read more
The entire process was made very easy and everyone I spoke to on the phone was very helpful.
I was made sure I knew every step that was happening and updated each week. It was a good experience.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,512 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.