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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,512 reviews
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Tyler C.'s profile image
Tyler C. 
on Birdeye

2 years ago

Thumbs up all the way. 

Joseph S.'s profile image
Joseph S. 
on Birdeye

2 years ago

Rashawna was excellent and explained everything. Enjoyed speaking with her. 

TAMMIE L.'s profile image
TAMMIE L. 
on Birdeye

2 years ago

Process went how I would expect. Had tried different lender first and was a stressful experience. 100% happy I changed and went with PennyMac. Even gave me a better rate etc. 

Brandin H.'s profile image
Brandin H. 
on Birdeye

2 years ago

We oftentimes received communications/calls at a number that was not our requested primary point of contact 

Jonathan U.'s profile image
Jonathan U. 
on Birdeye

2 years ago

Eric helped make the process seamless, great communication throughout the entire process. 

Kenneth M.'s profile image
Kenneth M. 
on Birdeye

2 years ago

Alfred was great on the phone getting my loan application going. Laronda did super throughout the rest of the process, was proactive and answered my questions promptly. The closing and receipt of funds fit my schedule to a T. 

Christopher S.'s profile image
Christopher S. 
on Birdeye

2 years ago

Great company to work with. 

PAUL MCVEY I.'s profile image
PAUL MCVEY I. 
on Birdeye

2 years ago

Be on top of what you request and take action. I submitted all needed documentation and we were setup with a closing date before Christmas, nice time to have the money. Then the day before, after we made arrangements for babysitting etc it was canceled because my employment verification wasn’t done. Waste of time for a lot of people including your notary. 

Dustin M.'s profile image
Dustin M. 
on Birdeye

2 years ago

Great Experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,512 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.