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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,017 reviews
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David T.'s profile image
David T. 
3 years ago

Shalom was great at keeping me aware of where we were in the process and letting me know if there were things that I need to provide. 

Kimberly M.'s profile image
Kimberly M. 
3 years ago

quick service and nice customer service 

Scotty V.'s profile image
Scotty V. 
3 years ago

thanks to all 

Gary S.'s profile image
Gary S. 
3 years ago

Working with Britnee Valles and the PennyMac team was great! They were very helpful and expedited our application process and our closing. I highly recommend them to anyone needing to refinance their home loan. 

Bhupendra G.'s profile image
Bhupendra G. 
3 years ago

before loan signoff ,receiving calls on time , As soon as I signed I am not able to reach her ...made multiple calls. I was surprise with loan disclosure document received from Title agent ,I should have got that in advance ...two docs are missing and not uploaded on time . 

Sally W.'s profile image
Sally W. 
3 years ago

Barry did great, hence the rating. He could only work with the info he was given. I had many issues during the refi involving my specific impending divorce situation, and that was difficult and often confusing, and it prolonged the entire process. 

Michael M.'s profile image
Michael M. 
3 years ago

Everything went smoothly and quickly. Thanks for making this process easy. 

Charles Styron J.'s profile image
Charles Styron J. 
3 years ago

Paulette always went above and beyond to assist and answer any questions or concerns I had. She made the entire process as easy and seemless as possible. She should be recognized and compensated for her expertise and friendliness. 

Austin Mason - H.'s profile image
Austin Mason - H. 
3 years ago

Liem was great from start to finish as well as Tanya. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,017 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.