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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,523 reviews
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JUDY H.'s profile image
JUDY H. 
on Birdeye

2 years ago

Speedy process. 

TAMARA D.'s profile image
TAMARA D. 
on Birdeye

2 years ago

Great experience! 

Sharon J.'s profile image
Sharon J. 
on Birdeye

2 years ago

The experience was painless Yet very informative the entire way 

German Rueda M.'s profile image
German Rueda M. 
on Birdeye

2 years ago

New lower interest, lower monthly payment, and received money back 

Melissa H.'s profile image
Melissa H. 
on Birdeye

2 years ago

Everything went very smoothly. 

Eric C.'s profile image
Eric C. 
on Birdeye

2 years ago

Thank you so much. 

Hollyse C.'s profile image
Hollyse C. 
on Birdeye

2 years ago

It has nothing to do with Danyell. She did a great job providing customer service. It’s the PennyMac process itself. They just take over & They decide how much of your equity money they will send to whom. I had it all mapped out how I wanted funds to be distributed & asked to be included in the conversation. I was told more than once “they don’t do it that way”. My impression is PennyMac is not accustomed to dealing with responsible clients. I know of no one else who did a refi of their mortgage who experienced this. Exce... read more

Joshua R.'s profile image
Joshua R. 
on Birdeye

2 years ago

Simple, Fast, clearly communicated requirements. Online signing via docusign is great and fast. 

JENNIFER S.'s profile image
JENNIFER S. 
on Birdeye

2 years ago

Great experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,523 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.