This profile has been claimed by the business owner or representative.
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Still room for improvement, I felt like it was miscommunication between teem members sometimes
From start to finish I was talking, or was text from different people from the team. All of them were very nice,but at times I was scared, like am I really talking to the Penny Mac team,only because their are so many scam going on. The delay of this process was on us.With two deaths, a covid scare, home repair confusion, things still got done. Over all, All I have to say is Thank you Hilda Kuklinski, and all of the Penny Mac team that helped in this process to help Tony and I. Oh and your Technical team is the best ... read more
Good Service
Easy and professional
Mr. Mitchell received our questions and did not make us feel stupid
No comment
We appreciate you all very much!
I liked that I was able to get this done through texts, email, and phone calls. All communications were done in a timely manner, no waiting around for an answer. I was never put on hold when I called and they always had the answer to my question. Overall a Great experience. Thank you.
Very fast, good communication skills
PENNYMAC has a 4.4 star rating with 49,320 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.