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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process went smoothly. I think I was mis-understood when I asked when our money would be deposited. I still haven’t gotten it.
Our refi was a fast process with great communication.
Five stars! 🌟 everything was really fast and easy to do with my busy work schedule, highly recommend Yesenia Robledo, she's great and highly professional 👍
Lack of communication - lack of accountability-no return calls - dismal attitude
I’m not sure who Linda Frazier actually is. I don’t recall seeing that name on any emails. I remember a Melissa and a Lisa, but we got so many emails it’s possible I missed it
Very friendly and professional.
Fast deposit
before loan signoff ,receiving calls on time , As soon as I signed I am not able to reach her ...made multiple calls. I was surprise with loan disclosure document received from Title agent ,I should have got that in advance ...two docs are missing and not uploaded on time .
Everyone was SO nice. Especially wonderful was Garrett Greene and Andrea Maddox. At first it was so hard doing everything on a cell phone, but Garrett walked me through it kindly. Then Andrea took over and it went like silk, even to a non- techie like me. Thanks a million Penny Mac!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,016 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.