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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
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Hi I really appreciate it the service it was more than what I expected
Katherine Baker was extremely friendly and responsive to my inquires. She provided exceptional customer service.
The process was smooth and easy even during a time where there are a lot of pandemic-related barriers.
All involved were very helpful and great with communication
She contacted me more than enough times and did not always have accurate information.
Communication from my entire mac team was horrible including Julianna Cruz, Ashley Ayala and Reed Wright. They don't answer their phone calls and never return voicemails or emails. Never again with this company.
Smooth and fast transaction. Fast clear answers to my questions.
This process was almost seamless. That was a first in all the purchase and refinancing experiences I’ve had over the last 20 years. I’m so appreciative of the process used by PennyMac. I didn’t have to send over the same documents repeatedly nor were there any holdups. There were also no convoluted instructions—things were clear and I was able to follow them. Any questions I may have had were answered quickly and the lines of communication were open any time I might’ve needed clarification The only issue I had was a slight ... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,562 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.