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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I called alot on my behalf because I wanted to make sure you guys had everything and if something was missing, I wanted to be sure to get it to you to make closing on our home easier. Any questions or concerns I had were answered and I'm greatly appreciative for it! The small window we had for closing on our house right before Christmas had me worried and I was not sure it was going to be possible. I stayed positive and made sure to see who had what and who needed what. The fact that we were able to close three days before C... read more
I was called weekly with updates and my calls were answered quickly. Any questions I had were answered.
Nathaniel was exceptional. He provided me updates as he said he would. He was upfront with me about everything. My loan took a little longer than expected due to some title issues that were out of my control. Even with that, the experience was great. I am happy that I refinanced with PennyMac. As a fellow mortgage processor, the experience was great. It was so nice to only deal with one person after the loan advisor.
Everyone was very helpful!
The process was fast and smooth, Penny Mac didn't just rate match but beat the closest competitors rate and terms. My expectations were not just met but exceeded. Bottom line is I got a great deal with a super low rate in an extremely quick timeframe with a zero friction process, couldn't ask for anything more. Thank you Penny Mac you guys are awesome!
The process was so much easier and faster than I expected. The customer service was professional and efficient.
Overall very nice experience. Everything were handled professionally and within reasonable timeframe. The communications were clear and straightforward. Very satisfied with the total process.
Good experience
Everything was quick, easy, and on our crazy schedule instead of someone else's.
PENNYMAC has a 4.5 star rating with 48,562 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.