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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,989 reviews
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John L.'s profile image
John L. 
4 years ago

The entire process from beginning my application to loan closing were excellent. The whole PennyMac team know how to get you to closing and the website was great for uploading all of my documents and keeping track of everything. Thank you all very much 

Rick S.'s profile image
Rick S. 
4 years ago

This is not our first mortgage with PennyMac and each time they (every person in the process) have been professional yet human, friendly, and thorough. I love how our coordinator would also email me patiently when she couldn’t reach me on the phone (which would be never). 🤣. Thank you! 

James Watkins J.'s profile image
James Watkins J. 
4 years ago

I provided the requested documents the same day they were requested, or the next day. I believe Some of my emails were overlooked, as the documents were requested again. The amount of money due at closing varied considerably ($10,000) the last few days. This caused concern and inconvenience as I had to liquidate additional stocks to cover. 

PECE P.'s profile image
PECE P. 
4 years ago

Tsia Gladney and the entire PMAC team was very helpful in this process. 

WILLIE TYNER J.'s profile image
WILLIE TYNER J. 
4 years ago

During a time when everything is so challenging, PENNYMAC has made this process so convenient and user friendly for us. This has been the easiest thing I've done in a long time. Everyone was so professional and kind. I'll tell anyone looking for a home loan to check in with PennyMac. 

Vinod S.'s profile image
Vinod S. 
4 years ago

Everything went good and I am happy with the loan process . 

Elayne P.'s profile image
Elayne P. 
4 years ago

Kept me informed throughout the process. Helpful and friendly staff 

Georgie W.'s profile image
Georgie W. 
4 years ago

I thought that the people involved was always very polite and informative they always responded quickly to any questions that I had over all I was very pleased with all expects of the hold process THANK YOU BILLY & GEORGIE WISE  

JOSEPH ALBANO J.'s profile image
JOSEPH ALBANO J. 
4 years ago

Katelyn, Matthew and team were very good. They helped me to get the numbers I needed and close at a good time. Thank you. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,989 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.