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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,577 reviews
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GERMAN Davila U.'s profile image
GERMAN Davila U. 
on Birdeye

3 years ago

Rhonda has great skills of communication. She is definitely an asset for any team she supports. 

Mark C.'s profile image
Mark C. 
on Birdeye

3 years ago

Ceista Johnson was GREAT and helped me go through it...if it was not for her I would have gone somewhere else. 

MICHAEL S.'s profile image
MICHAEL S. 
on Birdeye

3 years ago

Dealing with PennyMac for our refinance was amazingly seamless! Closed within 5 weeks! Both Jane and Tsia were awesome to deal with! Highly recommend PennyMac for your Mortgage and Refinance lender!  

GLEN P.'s profile image
GLEN P. 
on Birdeye

3 years ago

The whole process was very good from start to finish, except the communication of PennyMacs inability to close early when requested. I asked several times, as did my agent and the Title company. I was never given a straight answer on the inability to move the closing date sooner. I closed on my home sale early with a VA loan and this, instead of helping as I thought, made us homeless for 10 days during the holidays waiting for our loan to fund. Going forward I know and would use Penny Mac again 

David C.'s profile image
David C. 
on Birdeye

3 years ago

Given the market was hot with new purchases and refinances, I felt like my refinance was getting lost in the shuffle. Janette and the team were trying hard, but information kept getting forgotten. I reminded the team on multiple separate occasions that our loan would have no escrow/impounds, but still paperwork came to me showing escrow amounts, even up until the end. Additionally our loan closing appointment was cancelled and we received no notice of this change, the push back to another week.. 

RONALD A.'s profile image
RONALD A. 
on Birdeye

3 years ago

Good job 

Shaun W.'s profile image
Shaun W. 
on Birdeye

3 years ago

Na 

Terrence J.'s profile image
Terrence J. 
on Birdeye

3 years ago

Every aspect of the signing were great,thanks. 

ROBERT S.'s profile image
ROBERT S. 
on Birdeye

3 years ago

I thought that Angew Wu & Rebekah gave me their A game from the start, Thank you both very much. Robert Sterling. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,577 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.