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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,610 reviews
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Cynthia Q.'s profile image
Cynthia Q. 
on Birdeye

3 years ago

I was very impressed with the entire refinance process from start to finish. Thank you for making this a great experience. 

ADAM W.'s profile image
ADAM W. 
on Birdeye

3 years ago

Hilda, never returns calls or emails. You get a crap form email. Blah blah due to Covid, we are working from home. I don’t care, so is most of the rest of the U.S. Her supervisor did call me back. Hilda never answered at least 4-5 phone calls and numerous emails. Then worst of all, she never accepted the problem, instantly came up with excuse. Worst thing you could ever do. 

Taryn J.'s profile image
Taryn J. 
on Birdeye

3 years ago

With all the challenges of 2020, it was wonderful to have the refi process go so smoothly and without stress. DocuSign makes signings so easy I couldn’t believe and our meeting with the notary went just as efficiently. I’m so pleased. Nothing but good feedback here. Thanks again Mac Team! 

Zachary R.'s profile image
Zachary R. 
on Birdeye

3 years ago

. 

Thomas W.'s profile image
Thomas W. 
on Birdeye

3 years ago

Was a great experience, glad I stayed with pennymac for my loan needs 

Sandra B.'s profile image
Sandra B. 
on Birdeye

3 years ago

The process was easy. Documents had been sent numerous times without being added. Other than that, it was great 

Emilio H.'s profile image
Emilio H. 
on Birdeye

3 years ago

Not at this time. 

CHRISTINA C.'s profile image
CHRISTINA C. 
on Birdeye

3 years ago

The team was great and followed through to make sure my loan was processed timely. 

LUCIANA C.'s profile image
LUCIANA C. 
on Birdeye

3 years ago

Charisse was truly a pleasure to work with and was very patient with me and my many questions. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,610 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.