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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything was excellent up to the final week. I didn't get the final closing disclosure after I submitted the last requested documentation, so I didn't know what the final cash to close amount was. On closing day I had to contact the escrow agent to see how much money we needed that day.
Lori Gibson was assigned to our loan and was very good, but she was assigned at the zeroth hour after weeks of mismanagement.
Great service!!!!! I would recommend refer a family member or friend
Tsia was very helpful. We had a problem with the closing agent and she handled the situation immediately getting a second closing agent so that we could close the same day.
Very professional
Great experience
The Loan process was handled expeditiously! Richard Kinsey was always available to answer any questions that I had! He was very supportive during the process!
The entire refinance process with PennyMac was superb. I was already a client so I was glad when PennyMac reached out to me concerning a refinance option on my existing mortgage loan due to decreasing interest rates. The PennyMac Loan Services team kept me informed during the process and document review/submission was a breeze. Thank you for a professional experience.
I really enjoyed working with the team at PennyMac.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,254 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.