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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,028 reviews
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SHARON JOYNER C.'s profile image
SHARON JOYNER C. 
5 years ago

It was an easy process. 

Lona M.'s profile image
Lona M. 
5 years ago

Jennifer and David's communication was great! 

Nathan D.'s profile image
Nathan D. 
5 years ago

Kathy and Letisia were outstanding. The process was clearly explained by Kathy and then I closed Well ahead of schedule thanks to Letisia and Dennis. I loved the fact I didn’t have to order an appraisal and that I didn’t have to supply any income documents. A++++ 

Kylie T.'s profile image
Kylie T. 
5 years ago

The process is very easy and efficient! 

Marci K.'s profile image
Marci K. 
5 years ago

We had the request of closing within 30 days. Rosario made that happen for us. And it was a feat because we moved from one state to another. 

Karen C.'s profile image
Karen C. 
5 years ago

Since the beginning of the process to the very end, everyone I worked with on the team was very supportive and always available to answer any questions I had. Thank you for helping to make my home buying experience a great one! 

Brent W.'s profile image
Brent W. 
5 years ago

I felt abandoned by my loan officer harry. I sent multiple emails with questions that he would not respond to. When someone would email I could hardly get them on the line. I was told multiple times my person was at lunch... regardless of when I called. Nancy was very helpful and got results but getting to her was too hard. Due to my work schedule I asked two times for a call at specific times (always giving 1-2 hour timeframe).... it did not happen. Too many emails and phone unanswered 

ADAM G.'s profile image
ADAM G. 
5 years ago

The people at PennyMac assisting with the process made a stressful process feel pleasing. Thank you Anna & Ellie!! 

Daniel Del R.'s profile image
Daniel Del R. 
5 years ago

Kyle and Anna were very helpful throughout the process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,028 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.