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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,269 reviews
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DAVID P.'s profile image
DAVID P. 
5 years ago

Basically it took longer than expected to close. Some calls were not returned within a timely manner. We kept getting told we are working on it, we got over loaded with refi’s (even though we started the process before the rates were lowered) Besides that hiccup, everything else was great. 

ARTHUR J.'s profile image
ARTHUR J. 
5 years ago

The process went smoothly and on time. 

Patrick B.'s profile image
Patrick B. 
5 years ago

They made it a very efficient process. They did everything what I was told from the beginning correctly. 

Evelyn C.'s profile image
Evelyn C. 
5 years ago

Professional Service. Thank you so much! 

JOHN R.'s profile image
JOHN R. 
5 years ago

The process of 60 days was too long. We already had a loan with you & we’re refinancing. Thought it would take maybe two weeks to process. We had been approved by two other loan companies in only a two week process. We felt the communication wasn’t good. We had to make calls to follow up & spoke to several different people each time instead of only one person for our process. The other two loan companies were calling us & keeping us up to date as well as emailing. Hopefully things get better. 

Dawn B.'s profile image
Dawn B. 
5 years ago

Efficient and professional! 

Gary T.'s profile image
Gary T. 
5 years ago

The people that worked with me. 

Debra A.'s profile image
Debra A. 
5 years ago

the process was quick amd painless 

ANNE M.'s profile image
ANNE M. 
5 years ago

Everything was clear from start to finish 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,269 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.