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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We were told the March 2, 2020 payment didn't make it into the original loan as a payment & that it would be returned. Never saw it & don't know where it ended up. CLManatt
no comment.
The process took way longer than originally stated. I had to provide the same documents several times. It was not communicated to me when something additional was needed until I reached out and asked. I got passed on to different people multiple times throughout the process.
Eric Busalacchi, my initial loan officer, and Sharon Sidhu were enjoyable to talk to and work with.
Jason was extremely helpful and was always able to clear up any confusion that arose from other individuals in the process and what they were requesting. He always was prompt on responding and able to explain things clearly. Thank you Jason!
Great customer service! Timely!
The whole experience from start to finish was very simple. Really glad you guys reached out to me. Thanks for that and for making the process so stress free.
You already had my information, so it was easier for me.
Excellent communications,😊
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,817 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.