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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Very poor communication between not only the loan processing agent and myself, but also between my loan processing agent and loan representative, both of whom work for PennyMac! The level of incompetence displayed should concern PennyMac. This transaction should have been smooth and drama-free, especially given it was merely a VA Home Loan Streamlined Refinance! Totally unacceptable experience. A significant breakdown occurred because the “left hand didn’t know what the right hand was doing.”
Quick response; professional; knowledgeable; friendlly
Smooth, fast and easy process
Easy, efficient processes and responsive, helpful staff!
Process went fast. Easy!
Charles Matlock and Thomas Pappageorge were very professional and very helpful. Had a couple of hiccups along the way but, Charles worked hard to get everything accomplished.
Upfront knowledge of what was going to take place and when. Then coming thru on what was stated.
Speed process
Great experience and very professional.
PENNYMAC has a 4.4 star rating with 6,782 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.