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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,782 reviews
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Charles W.'s profile image
Charles W. 
4 years ago

Very poor communication between not only the loan processing agent and myself, but also between my loan processing agent and loan representative, both of whom work for PennyMac! The level of incompetence displayed should concern PennyMac. This transaction should have been smooth and drama-free, especially given it was merely a VA Home Loan Streamlined Refinance! Totally unacceptable experience. A significant breakdown occurred because the “left hand didn’t know what the right hand was doing.” 

RAYMOND B.'s profile image
RAYMOND B. 
4 years ago

Quick response; professional; knowledgeable; friendlly 

NICK K.'s profile image
NICK K. 
4 years ago

Smooth, fast and easy process 

ADAM C.'s profile image
ADAM C. 
4 years ago

Easy, efficient processes and responsive, helpful staff! 

MICHAEL BADGLEY J.'s profile image
MICHAEL BADGLEY J. 
4 years ago

Process went fast. Easy! 

SHELDON S.'s profile image
SHELDON S. 
4 years ago

Charles Matlock and Thomas Pappageorge were very professional and very helpful. Had a couple of hiccups along the way but, Charles worked hard to get everything accomplished. 

MARVIN W.'s profile image
MARVIN W. 
4 years ago

Upfront knowledge of what was going to take place and when. Then coming thru on what was stated. 

MICHAEL H.'s profile image
MICHAEL H. 
4 years ago

Speed process 

DAMON J.'s profile image
DAMON J. 
4 years ago

Great experience and very professional. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,782 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.