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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Very poor communication between not only the loan processing agent and myself, but also between my loan processing agent and loan representative, both of whom work for PennyMac! The level of incompetence displayed should concern PennyMac. This transaction should have been smooth and drama-free, especially given it was merely a VA Home Loan Streamlined Refinance! Totally unacceptable experience. A significant breakdown occurred because the “left hand didn’t know what the right hand was doing.”
Quick response; professional; knowledgeable; friendlly
I was told my loan would fund on the 11th. Today is the 12th, and I still haven’t seen my funds in my bank account. What’s up?
Process went fast. Easy!
Charles Matlock and Thomas Pappageorge were very professional and very helpful. Had a couple of hiccups along the way but, Charles worked hard to get everything accomplished.
Upfront knowledge of what was going to take place and when. Then coming thru on what was stated.
Speed process
Great experience and very professional.
Our team made our refinance easy. Everything went quickly and seamlessly. We were able to close before our originally scheduled date. Great experience!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.