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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsThe loan officer presented the information honestly and promptly. All and all, it was a very good process.
Great service
Did not get bogged down in bureaucracy and red tape. One point of contact - Jesse - provided a seamless process.
Bryan was a big help, he help me find different options to close the loan and I really appreciate that. I prefer you guys contacting the person directly instead of emails due to emails sometimes ending up in junk mail. Overall happy with my end result
N/a
Jeff Benyo my loan officer was excellent and the terms of the deal were good. However, Emma did not communicate well unless she needed something. She didn't read what I sent her. She didn't update my file with pertinent information (obvious when I talked to other personnel at your office). The finale was she TWICE scheduled a closing without sending the documents to the title company. Lastly, the payoff amounts were still wrong at closing after I told Emma multiple times they were incorrect.
super easy refinance on my VA loan. Most of my previous documents were able to be reused for the refinance so it made it very quick (less than 30 days) to do my refinance.
Working with Sharon and team was an absolute pleasure. They provided information professionally, accurately and timely to ease the process.
It was simply an easy and straightforward process. Ashley and Susan were very helpful.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.