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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,782 reviews
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DENNIS H.'s profile image
DENNIS H. 
4 years ago

The loan officer presented the information honestly and promptly. All and all, it was a very good process. 

Sergey P.'s profile image
Sergey P. 
4 years ago

Great service 

Mark B.'s profile image
Mark B. 
4 years ago

The entire experience was fast and laid out well. Thank you so much Blen! 

Matthew L.'s profile image
Matthew L. 
4 years ago

Since I have become a PennyMac customer, I have been extremely pleased with the professional and efficient people whom work there. My recent experience with the refinance team was no different; very competent and easy to work with. I do recommend PennyMac 

Nicholas R.'s profile image
Nicholas R. 
4 years ago

Getting the documents correct the first time would be a start. After the loan being held up by PennyMac, I was charged for extra days of interest even though I was specifically told that I wouldn't be charged those fees if the reason the closing period being extended was not my fault! 

Kayla N.'s profile image
Kayla N. 
4 years ago

One of the best company to work for. 

ROBERT Hylton J.'s profile image
ROBERT Hylton J. 
4 years ago

Working with Sharon and team was an absolute pleasure. They provided information professionally, accurately and timely to ease the process. 

HAROLD M.'s profile image
HAROLD M. 
4 years ago

I work at a financial institution that offers home mortgages through a third party processing company. Penny Mac's customer service and communication puts them to shame. I was well informed at all times about the status of my loan application. Jesse was a great communicator and answered all my questions and was great at meeting my expectations. 

Richard Curtis F.'s profile image
Richard Curtis F. 
4 years ago

I filed a complaint with senior management about the negative attitude, rudeness and terse unprofessional behavior with Mariely Delgado PennyMac Loan Services, LLC Please see emails. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,782 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.